Segment and Related Information - Schedule of Revenues and Significant Segment Expenses (Details) - USD ($) $ in Thousands	3 Months Ended						9 Months Ended
	Sep. 30, 2026	Jun. 30, 2026	Mar. 31, 2026	Sep. 30, 2025	Jun. 30, 2025	Mar. 31, 2025	Sep. 30, 2026	Sep. 30, 2025
Segment Reporting [Line Items]
Total revenues, net	$ 137,108			$ 119,183			$ 394,491	$ 335,446
Less:
Total cost of sales	77,047			69,968			223,346	186,897
Sales and marketing	12,689			12,478			36,538	36,534
General and administrative	26,946			31,725			83,930	92,706
Research and development	22,177			19,276			66,659	59,977
Depreciation and amortization							38,244	36,768
Stock-based compensation	7,563			7,821			21,525	22,889
Amortization of identifiable intangible assets	3,719			3,389			10,875	10,042
Operating loss	(5,470)			(17,653)			(32,257)	(50,710)
Net loss	(9,039)	$ (16,896)	$ (16,169)	(18,177)	$ (21,040)	$ (24,350)	(42,104)	(63,567)
Subscription service
Segment Reporting [Line Items]
Total revenues, net	85,875			74,763			247,788	215,076
Less:
Total cost of sales	37,991			33,431			110,179	94,475
Hardware
Segment Reporting [Line Items]
Total revenues, net	34,372			29,895			98,712	78,602
Less:
Total cost of sales	26,554			24,567			77,436	60,575
Professional service
Segment Reporting [Line Items]
Total revenues, net	16,861			14,525			47,991	41,768
Less:
Total cost of sales	12,502			11,970			35,731	31,847
Reportable Segment
Segment Reporting [Line Items]
Total revenues, net	137,108			119,183			394,491	335,446
Less:
Sales and marketing	12,274			12,046			35,478	35,420
General and administrative	20,255			23,583			64,051	69,062
Research and development	20,892			18,110			63,098	56,775
Depreciation and amortization	9,675			9,082			27,369	26,726
Stock-based compensation	7,563			7,821			21,525	22,889
Transaction costs	122			1,171			726	2,887
Amortization of identifiable intangible assets	3,719			3,389			10,875	10,042
Other segment item	0			0			5,400	0
Operating loss	(5,470)			(17,653)			(32,257)	(50,710)
Other segment items	(3,569)			(524)			(9,847)	(12,857)
Net loss	(9,039)			(18,177)			(42,104)	(63,567)
Reportable Segment | Subscription service
Less:
Total cost of sales	29,253			25,300			85,693	70,616
Reportable Segment | Hardware
Less:
Total cost of sales	26,472			24,474			77,201	60,306
Reportable Segment | Professional service
Less:
Total cost of sales	$ 12,353			$ 11,860			$ 35,332	$ 31,433