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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2026
Jun. 30, 2025
Cash flows from operating activities:    
Net loss $ (33,065) $ (45,390)
Net income from discontinued operations 0 (197)
Adjustments to reconcile net loss to net cash used in operating activities:    
Depreciation and amortization 24,850 24,297
Accretion of debt in interest expense, net 1,265 1,167
Current expected credit losses 1,800 2,649
Provision for obsolete inventory 3,064 (392)
Stock-based compensation 13,962 15,068
Impairment loss 5,482 0
(Gain) loss on debt extinguishment, net (380) 5,791
Deferred income tax 146 877
Changes in operating assets and liabilities, net of acquisitions:    
Accounts receivable 3,546 (14,520)
Inventories (9,646) (4,867)
Other current assets (19) (1,633)
Other assets (3,538) 433
Accounts payable (3,084) 3,398
Accrued salaries and benefits (7,425) (4,313)
Accrued expenses (946) (7,952)
Customer deposits and deferred service revenue (4,407) (2,448)
Customers payable 13 4,242
Other long-term liabilities (1,040) (8)
Cash used in operating activities - continuing operations (9,422) (23,798)
Cash used in operating activities - discontinued operations 0 0
Net cash used in operating activities (9,422) (23,798)
Cash flows from investing activities:    
Cash paid for acquisition, net of cash acquired (275) (4,323)
Capital expenditures (777) (1,195)
Capitalization of software costs (5,426) (2,372)
Cash used in investing activities - continuing operations (6,478) (7,890)
Cash provided by investing activities - discontinued operations 0 197
Net cash used in investing activities (6,478) (7,693)
Cash flows from financing activities:    
Repayments of long-term debt (209,040) (93,600)
Proceeds from debt issuance, net of original issue discount 257,050 111,136
Repurchase of common stock (33,125) 0
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock 0 (7,043)
Proceeds from employee stock purchase plan 536 628
Proceeds from exercise of stock options 171 320
Cash provided by financing activities - continuing operations 15,592 11,441
Cash provided by financing activities - discontinued operations 0 0
Net cash provided by financing activities 15,592 11,441
Effect of exchange rate changes on cash and cash equivalents (1,871) 1,297
Net decrease in cash and cash equivalents and cash held on behalf of customers (2,179) (18,753)
Cash and cash equivalents and cash held on behalf of customers at beginning of period 93,685 121,545
Cash and cash equivalents and cash held on behalf of customers at end of period 91,506 102,792
Reconciliation of cash and cash equivalents and cash held on behalf of customers    
Cash and cash equivalents 77,373 85,122
Cash held on behalf of customers 14,133 17,670
Total cash and cash equivalents and cash held on behalf of customers 91,506 102,792
Supplemental disclosures of cash flow information:    
Cash paid for interest 1,919 2,275
Cash paid for income taxes 4,017 4,549
Capitalized software recorded in accounts payable 300 25
Capital expenditures in accounts payable 31 133
Common stock issued for acquisition 24,836 108,182
Common stock issued for conversion of 2026 Notes $ 20,567 $ 0