Segment and Related Information - Schedule of Revenues and Significant Segment Expenses (Details) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended
	Jun. 30, 2026	Mar. 31, 2026	Jun. 30, 2025	Mar. 31, 2025	Jun. 30, 2026	Jun. 30, 2025
Segment Reporting [Line Items]
Total revenues, net	$ 133,410		$ 112,404		$ 257,383	$ 216,263
Less:
Total cost of sales	76,827		61,412		146,299	116,929
Sales and marketing	11,564		12,274		23,849	24,056
General and administrative	26,288		31,697		56,984	60,981
Research and development	22,507		20,934		44,482	40,701
Depreciation and amortization					24,850	24,297
Stock-based compensation	6,759		7,887		13,962	15,068
Amortization of identifiable intangible assets	3,725		3,394		7,156	6,653
Operating loss	(12,901)		(17,307)		(26,787)	(33,057)
Net loss	(16,896)	$ (16,169)	(21,040)	$ (24,350)	(33,065)	(45,390)
Subscription service
Segment Reporting [Line Items]
Total revenues, net	83,391		71,903		161,913	140,313
Less:
Total cost of sales	37,335		32,144		72,188	61,044
Hardware
Segment Reporting [Line Items]
Total revenues, net	35,086		26,864		64,340	48,707
Less:
Total cost of sales	27,954		19,540		50,882	36,008
Professional service
Segment Reporting [Line Items]
Total revenues, net	14,933		13,637		31,130	27,243
Less:
Total cost of sales	11,538		9,728		23,229	19,877
Reportable Segment
Segment Reporting [Line Items]
Total revenues, net	133,410		112,404		257,383	216,263
Less:
Sales and marketing	11,229		11,918		23,204	23,374
General and administrative	20,352		23,938		43,796	45,479
Research and development	21,262		19,836		42,206	38,665
Depreciation and amortization	9,113		9,021		17,694	17,644
Stock-based compensation	6,759		7,887		13,962	15,068
Transaction costs	10		561		604	1,716
Amortization of identifiable intangible assets	3,725		3,394		7,156	6,653
Other segment item	5,400		0		5,400	0
Operating loss	(12,901)		(17,307)		(26,787)	(33,057)
Other segment items	(3,995)		(3,733)		(6,278)	(12,333)
Net loss	(16,896)		(21,040)		(33,065)	(45,390)
Reportable Segment | Subscription service
Less:
Total cost of sales	29,193		24,138		56,440	45,316
Reportable Segment | Hardware
Less:
Total cost of sales	27,876		19,447		50,729	35,832
Reportable Segment | Professional service
Less:
Total cost of sales	$ 11,392		$ 9,571		$ 22,979	$ 19,573