Segment and Related Information - Schedule of Revenues and Significant Segment Expenses (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Segment Reporting Information [Line Items]
Total revenues, net	$ 123,973	$ 103,859
Less:
Cost of sales	69,472	55,517
Sales and marketing	12,285	11,782
General and administrative	30,696	29,284
Research and development	21,975	19,767
Depreciation and amortization	12,012	11,882
Stock-based compensation	7,203	7,181
Amortization of identifiable intangible assets	3,431	3,259
Operating loss	(13,886)	(15,750)
Net loss	(16,169)	(24,350)
Subscription service
Segment Reporting Information [Line Items]
Total revenues, net	78,522	68,410
Less:
Cost of sales	34,853	28,900
Hardware
Segment Reporting Information [Line Items]
Total revenues, net	29,254	21,843
Less:
Cost of sales	22,928	16,468
Professional service
Segment Reporting Information [Line Items]
Total revenues, net	16,197	13,606
Less:
Cost of sales	11,691	10,149
Reportable Segment
Segment Reporting Information [Line Items]
Total revenues, net	123,973	103,859
Less:
Sales and marketing	11,975	11,456
General and administrative	23,444	21,541
Research and development	20,944	18,829
Depreciation and amortization	8,581	8,623
Stock-based compensation	7,203	7,181
Transaction costs	594	1,155
Amortization of identifiable intangible assets	3,431	3,259
Operating loss	(13,886)	(15,750)
Other segment items	(2,283)	(8,600)
Net loss	(16,169)	(24,350)
Reportable Segment | Subscription service
Less:
Cost of sales	27,247	21,178
Reportable Segment | Hardware
Less:
Cost of sales	22,853	16,385
Reportable Segment | Professional service
Less:
Cost of sales	$ 11,587	$ 10,002