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Segment and Related Information - Schedule of Revenues and Significant Segment Expenses (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Segment Reporting Information [Line Items]    
Total revenues, net $ 103,859 $ 70,073
Less (add):    
Cost of sales 55,517 44,015
Sales and marketing 11,782 10,926
General and administrative 29,284 25,175
Research and development 19,767 15,768
Depreciation and amortization 11,882 7,293
Total 7,181 4,410
Amortization of identifiable intangible assets 3,259 932
Operating loss (15,750) (26,743)
Net loss (24,350) (18,288)
Subscription service    
Segment Reporting Information [Line Items]    
Total revenues, net 68,410 38,379
Less (add):    
Cost of sales 28,900 18,594
Hardware    
Segment Reporting Information [Line Items]    
Total revenues, net 21,843 18,226
Less (add):    
Cost of sales 16,468 14,170
Professional service    
Segment Reporting Information [Line Items]    
Total revenues, net 13,606 13,468
Less (add):    
Cost of sales 10,149 11,251
Reportable Segment    
Segment Reporting Information [Line Items]    
Total revenues, net 103,859 70,073
Less (add):    
Sales and marketing 11,456 10,651
General and administrative 21,541 17,666
Research and development 18,829 15,085
Depreciation and amortization 8,623 6,361
Total 7,181 4,410
Transaction costs 1,155 3,405
Amortization of identifiable intangible assets 3,259 932
Operating loss (15,750) (26,743)
Other segment items (8,600) 8,455
Net loss (24,350) (18,288)
Reportable Segment | Subscription service    
Less (add):    
Cost of sales 21,178 13,138
Reportable Segment | Hardware    
Less (add):    
Cost of sales 16,385 14,049
Reportable Segment | Professional service    
Less (add):    
Cost of sales $ 10,002 $ 11,119