Segment and Related Information - Schedule of Revenues and Significant Segment Expenses (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Segment Reporting Information [Line Items]
Total revenues, net	$ 349,982	$ 276,714	$ 262,347
Less (add):
Total cost of sales	203,858	187,268	180,630
Sales and marketing	41,708	38,513	34,900
General and administrative	108,898	72,139	69,770
Research and development	67,258	58,356	48,643
Amortization of identifiable intangible assets	8,452	1,858	1,863
Operating loss	(79,097)	(71,720)	(69,059)
Net loss	(4,987)	(69,752)	(69,319)
Stock-based compensation	24,487	14,291	13,261
Reportable Segment
Segment Reporting Information [Line Items]
Total revenues, net	349,982	276,714	262,347
Less (add):
Sales and marketing	41,708	38,513	34,900
General and administrative	108,898	72,139	69,770
Research and development	67,258	58,356	48,643
Amortization of identifiable intangible assets	8,452	1,858	1,863
Other segment items	(1,095)	(9,700)	(4,400)
Operating loss	(79,097)	(71,720)	(69,059)
Other segment items	74,110	1,968	(260)
Net loss	(4,987)	(69,752)	(69,319)
Stock-based compensation	19,644	9,192	8,697
Transaction costs	8,454	2,273	1,300
Subscription service
Segment Reporting Information [Line Items]
Total revenues, net	207,422	122,597	97,499
Less (add):
Total cost of sales	96,519	63,735	47,424
Subscription service | Reportable Segment
Less (add):
Total cost of sales	96,519	63,735	47,424
Depreciation and amortization	25,349	22,279	21,426
Hardware
Segment Reporting Information [Line Items]
Total revenues, net	87,040	103,391	114,410
Less (add):
Total cost of sales	65,923	80,319	92,224
Hardware | Reportable Segment
Less (add):
Total cost of sales	65,923	80,319	92,224
Professional service
Segment Reporting Information [Line Items]
Total revenues, net	55,520	50,726	50,438
Less (add):
Total cost of sales	41,416	43,214	40,982
Professional service | Reportable Segment
Less (add):
Total cost of sales	$ 41,416	$ 43,214	$ 40,982