Segment and Related Information (Tables)

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

Schedule of Segment Information

Information as to the Company's reporting segments is set forth in the tables below; information noted as “Other” primarily relates to the Company’s corporate operations.

(in thousands)	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Net Revenues:
Restaurant/Retail	$	37,347	$	29,841	$	102,389	$	87,663
Government	17,500		15,539		52,881		46,646
Total	$	54,847	$	45,380	$	155,270	$	134,309
Operating loss:
Restaurant/Retail	$	(2,763)	$	(4,432)	$	(16,530)	$	(12,029)
Government	1,774		809		4,302		3,690
Other	(9)		(368)		57		(1,206)
Total	(998)		(3,991)		(12,171)		(9,545)
Other expense, net	(486)		(401)		(1,250)		(1,205)
Interest expense, net	(2,235)		(1,588)		(6,318)		(2,978)
Loss on extinguishment of debt	—		—		(8,123)		—
Loss before benefit from income taxes	$	(3,719)	$	(5,980)	$	(27,862)	$	(13,728)
Depreciation, amortization and accretion:
Restaurant/Retail	$	1,984	$	824	$	5,790	$	2,893
Government	80		17		136		54
Other	1,388		1,031		4,226		2,046
Total	$	3,452	$	1,872	$	10,152	$	4,993
Capital expenditures including software costs:
Restaurant/Retail	$	1,324	$	838	$	5,814	$	2,679
Government	415		—		849		176
Other	276		480		398		1,780
Total	$	2,015	$	1,318	$	7,061	$	4,635
Revenues by country:
United States	$	51,036	$	44,380	$	148,293	$	127,962
Other Countries	3,811		1,000		6,977		6,347
Total	$	54,847	$	45,380	$	155,270	$	134,309

Schedule of Identifiable Assets by Reporting Segment

The following table represents identifiable long-lived tangible assets by reporting segment.

(in thousands)	September 30, 2020		December 31, 2019
Restaurant/Retail	$	1,822	$	1,987
Government	226		272
Other	11,762		12,093
Total	$	13,810	$	14,352

Schedule of Revenue by Geographic Area

The following table represents identifiable long-lived tangible assets by country based on the location of the assets.

(in thousands)	September 30, 2020		December 31, 2019
United States	$	13,736	$	14,260
Other Countries	74		92
Total	$	13,810	$	14,352

Schedule of Goodwill by Reporting Segment

The following table represents goodwill by reporting segment.

(in thousands)	September 30, 2020		December 31, 2019
Restaurant/Retail	$	40,478	$	40,650
Government	736		736
Total	$	41,214	$	41,386

Schedule of Revenue by Major Customers

Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Restaurant/Retail reporting segment:
Dairy Queen	13	%	5	%	13	%	7	%
Yum! Brands, Inc.	11	%	14	%	10	%	14	%
McDonald’s Corporation	6	%	10	%	7	%	10	%
Government reporting segment:
U.S. Department of Defense	32	%	34	%	34	%	35	%
All Others	38	%	37	%	36	%	34	%
	100	%	100	%	100	%	100	%