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Segment and Related Information
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segment and Related Information Segment and Related Information
The Company operates in two distinct reporting segments, Restaurant/Retail and Government. The Company’s chief operating decision maker is the Company’s Chief Executive Officer. The Restaurant/Retail reporting segment provides point-of-sale (POS) software and hardware, back-office software, and integrated technical solutions to the restaurant and retail industries. The Government reporting segment provides intelligence, surveillance, and reconnaissance solutions and mission systems support to the United States Department of Defense and other Federal agencies. In addition, the financial statements include corporate operations, which are comprised of enterprise-wide functional departments.

Information as to the Company's reporting segments is set forth in the tables below; information noted as “Other” primarily relates to the Company’s corporate operations.
(in thousands)Three Months
Ended September 30,
Nine Months Ended
September 30,
 2020201920202019
Net Revenues:    
Restaurant/Retail$37,347 $29,841 $102,389 $87,663 
Government17,500 15,539 52,881 46,646 
Total$54,847 $45,380 $155,270 $134,309 
Operating loss:    
Restaurant/Retail$(2,763)$(4,432)$(16,530)$(12,029)
Government1,774 809 4,302 3,690 
Other(9)(368)57 (1,206)
Total(998)(3,991)(12,171)(9,545)
Other expense, net(486)(401)(1,250)(1,205)
Interest expense, net(2,235)(1,588)(6,318)(2,978)
Loss on extinguishment of debt— — (8,123)— 
Loss before benefit from income taxes$(3,719)$(5,980)$(27,862)$(13,728)
Depreciation, amortization and accretion:    
Restaurant/Retail$1,984 $824 $5,790 $2,893 
Government80 17 136 54 
Other1,388 1,031 4,226 2,046 
Total$3,452 $1,872 $10,152 $4,993 
Capital expenditures including software costs:    
Restaurant/Retail$1,324 $838 $5,814 $2,679 
Government415 — 849 176 
Other276 480 398 1,780 
Total$2,015 $1,318 $7,061 $4,635 
Revenues by country:    
United States$51,036 $44,380 $148,293 $127,962 
Other Countries3,811 1,000 6,977 6,347 
Total$54,847 $45,380 $155,270 $134,309 

The following table represents identifiable long-lived tangible assets by reporting segment.
(in thousands)September 30, 2020December 31, 2019
Restaurant/Retail$1,822 $1,987 
Government226 272 
Other11,762 12,093 
Total$13,810 $14,352 

The following table represents identifiable long-lived tangible assets by country based on the location of the assets.
(in thousands)September 30, 2020December 31, 2019
United States$13,736 $14,260 
Other Countries74 92 
Total$13,810 $14,352 

The following table represents goodwill by reporting segment.
(in thousands)September 30, 2020December 31, 2019
Restaurant/Retail$40,478 $40,650 
Government736 736 
Total$41,214 $41,386 

Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:
Three Months Ended September 30,Nine Months Ended September 30,
 2020201920202019
Restaurant/Retail reporting segment:    
Dairy Queen13 %%13 %%
Yum! Brands, Inc.11 %14 %10 %14 %
McDonald’s Corporation%10 %%10 %
Government reporting segment: 
U.S. Department of Defense32 %34 %34 %35 %
All Others38 %37 %36 %34 %
 100 %100 %100 %100 %

No other customer within All Others represented 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2020 or 2019. The above table should be read in conjunction with the revised table presented in the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2020, filed with the SEC on May 11, 2020.