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SEGMENT INFORMATION AND CONCENTRATION (Tables)
 12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment
The following table presents summarized financial information for the Company’s reportable segments for the year ended December 31, 2024:
In millionsRetailRestaurantsTotal
Revenue by Segment$1,956 $825 $2,781 
Other45 
Total Revenue$2,826 
Cost of Revenue1,386 424 
Other segment items(1)
187 150 
Segment Adjusted EBITDA$383 $251 $634 
The following table presents summarized financial information for the Company’s reportable segments for the year ended December 31, 2023:
In millionsRetailRestaurantsTotal
Revenue by Segment$2,177 $886 $3,063 
Other115 
Total Revenue$3,178 
Cost of Revenue1,556 539 
Other segment items(1)
210 150 
Segment Adjusted EBITDA$411 $197 $608 
The following table presents summarized financial information for the Company’s reportable segments for the year ended December 31, 2022:
In millionsRetailRestaurantsTotal
Revenue by Segment$2,182 $857 $3,039 
Other135 
Total Revenue$3,174 
Cost of Revenue1,618 528 
Other segment items(1)
180 169 
Segment Adjusted EBITDA$384 $160 $544 

(1) Other segment items primarily includes selling, general and administrative expenses and research and development expenses.
The following table reconciles Segment Adjusted EBITDA to Net income (loss) from continuing operations attributable to NCR Voyix:
In millions202420232022
Segment Adjusted EBITDA$634 $608 $544 
Corporate and other income and expenses not allocated to segments287 271 220 
Depreciation and amortization206 190 189 
Acquisition-related amortization of intangibles28 41 40 
Interest expense(1)
134 294 285 
Interest income(9)(12)(13)
Acquisition-related costs(2)
— 1 2 
Loss (gain) on debt extinguishment(8)46 — 
Income tax expense
4 184 52 
Stock-based compensation expense40 140 84 
Pension mark-to-market adjustments(12)7 (41)
Transformation and restructuring costs(3)
125 28 95 
Separation costs(4)
10 95 — 
Loss (gain) on disposal of businesses(14)12 — 
Foreign currency devaluation(5)
15 — — 
Fraudulent ACH disbursements(6)
(5)23 — 
Cyber ransomware incident recovery costs(7)
(13)17 — 
Strategic initiatives(8)
48 — — 
Net income (loss) from continuing operations attributable to NCR Voyix
$(202)$(729)$(369)
(1) During the three months ended September 30, 2023, it was determined that the transactions underlying the unrealized gains on terminated interest rate swap and cap agreements reported in Accumulated other comprehensive income were probable of not occurring under ASC 815, Derivatives and Hedging. As such, $18 million of unrealized gains were recognized in Interest expense. Refer to Note 15, “Derivatives and Hedging Instruments”.
(2) Represents professional fees, retention bonuses, and other costs incurred related to acquisitions, which are considered non-operational in nature.
(3) Represents integration, severance, and other exit and disposal costs, which are considered non-operational in nature.
(4) Represents costs incurred as a result of the Spin-Off. Professional fees to effect the Spin-Off including separation management, organizational design, and legal fees have been classified within discontinued operations through October 16, 2023, the separation date.
(5) Represents gains and losses recognized during the year due to changes in valuation of the Lebanese pound and the Egyptian pound.
(6) Represents company identified fraudulent ACH disbursements from a company bank account. Additional details regarding this item are discussed in Note 1, “Basis of Presentation and Significant Accounting Policies”.
(7) Represents expenses to respond to, remediate and investigate the April 13, 2023 cyber ransomware incident net of insurance recoveries, which is considered a nonrecurring special item. Additional details regarding this cyber ransomware incident are discussed in Note 1, “Basis of Presentation and Significant Accounting Policies”.
(8) Represents professional fees related to strategic initiatives which are considered non-operational in nature, as well as certain costs incurred related to the Hardware Business transition.
Schedule of Revenue from External Customers by Products and Services
The following table presents recurring revenue and all other products and services that is recognized at a point in time for the Company for the years ended December 31:
In millions202420232022
Recurring revenue(1)
$1,634 $1,617 $1,579 
All other products and services1,192 1,561 1,595 
Total revenue$2,826 $3,178 $3,174 
(1) Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, interchange and network revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights.
Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area The following table presents revenue by geographic area for the Company for the years ended December 31:
In millions2024%2023%2022%
  United States
$1,706 60 %$2,056 65 %$2,014 63 %
  Americas (excluding United States)
239 9 %230 7 %225 7 %
  Europe, Middle East and Africa
574 20 %543 17 %555 18 %
  Asia Pacific
307 11 %349 11 %380 12 %
Total revenue$2,826 100 %$3,178 100 %$3,174 100 %
Schedule of Property, Plant and Equipment
The following table presents property, plant and equipment by geographic area as of December 31:
In millions20242023
Property, plant and equipment, net
United States$160 $172 
Americas (excluding United States)2 2 
Europe, Middle East and Africa24 29 
Asia Pacific6 4 
Consolidated property, plant and equipment, net$192 $207 
The components of property, plant and equipment, net are summarized as follows:
In millionsDecember 31, 2024December 31, 2023
Property, plant and equipment
Land and improvements$2 $1 
Buildings and improvements227 206 
Machinery and other equipment493 423 
Finance lease assets81 71 
Property, plant and equipment, gross803 701 
Less: accumulated depreciation(611)(494)
Total property, plant and equipment, net$192 $207