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Segment Information and Concentrations (Tables)
 9 Months Ended
Sep. 30, 2024
Segment Reporting [Abstract]  
Schedule of Revenue and Operating Income by Segment
The following table presents revenue and Adjusted EBITDA by segment:
In millionsThree months ended September 30Nine months ended September 30
2024202320242023
Revenue by segment
Retail$487 $552 $1,495 $1,633 
Restaurants211 229 614 663 
Total segment revenue$698 $781 $2,109 $2,296 
Other13 28 35 86 
Total revenue$711 $809 $2,144 $2,382 
Adjusted EBITDA by segment
Retail$108 $123 $281 $321 
Restaurants66 52 183 147 
Segment Adjusted EBITDA$174 $175 $464 $468 

The following table reconciles Segment Adjusted EBITDA to Net income (loss) from continuing operations attributable to NCR Voyix:
In millionsThree months ended September 30Nine months ended September 30
2024202320242023
Segment Adjusted EBITDA$174 $175 $464 $468 
Corporate and other income and expenses not allocated to reportable segments81 72 231 196 
Depreciation and amortization53 49 153 140 
Acquisition-related amortization of intangibles7 11 22 31 
Interest expense40 83 120 257 
Interest income(2)(5)(5)(11)
Acquisition-related costs— — — 1 
Loss (gain) on debt extinguishment(8)— (8)— 
Income tax expense (benefit)(1)187 3 200 
Stock-based compensation expense9 19 32 65 
Transformation and restructuring costs(1)
16 1 90 5 
Separation costs(2)
1 10 9 18 
Loss (gain) on disposal of businesses— (3)(14)(10)
Foreign currency devaluation(3)
— — 15 — 
Fraudulent ACH disbursements(4)
(2)5 (4)10 
Cyber ransomware incident recovery costs(5)
(1)12 (5)23 
Strategic initiatives(6)
12 — 18 — 
Net income (loss) from continuing operations attributable to NCR Voyix$(31)$(266)$(193)$(457)
(1)Represents integration, severance, and other exit and disposal costs which are considered non-operational in nature.
(2)Represents costs incurred as a result of the Spin-Off. Professional fees to effect the spin-off of NCR Atleos including separation management, organizational design, and legal fees have been classified within discontinued operations during the three and nine months ended September 30, 2023.
(3)Represents gains and losses recognized during the period due to changes in valuation of the Lebanese pound and the Egyptian pound.
(4)Represents Company identified fraudulent ACH disbursements from a Company bank account, net of recoveries. Additional details regarding this item are discussed in Note 1, “Basis of Presentation and Summary of Significant Accounting Policies”.
(5)Represents expenses to respond to, remediate and investigate the April 13, 2023 cyber ransomware incident, net of insurance recoveries. Additional details regarding this cyber ransomware incident are discussed in Note 1, “Basis of Presentation and Summary of Significant Accounting Policies”.
(6)Represents professional fees related to strategic initiatives which are considered non-operational in nature.
Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area
Revenue is attributed to the geographic area to which the product is delivered or in which the service is provided. The following table presents revenue by geographic area for the Company:
In millionsThree months ended September 30Nine months ended September 30
2024202320242023
United States$457 $568 $1,363 $1,601 
Americas (excluding United States)50 53 173 161 
Europe, Middle East and Africa130 117 377 372 
Asia Pacific74 71 231 248 
Total revenue$711 $809 $2,144 $2,382 
Schedule of Revenues from Products and Services
The following table presents the recurring revenue and all other products and services revenue that is recognized at a point in time for the Company:
In millionsThree months ended September 30Nine months ended September 30
2024202320242023
Recurring revenue(1)
$407 $409 $1,214 $1,216 
All other products and services304 400 930 1,166 
Total revenue$711 $809 $2,144 $2,382 
(1) Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights.