Segment Information and Concentrations (Tables)

3 Months Ended

Mar. 31, 2024

Segment Reporting [Abstract]

Schedule of Revenue and Operating Income by Segment

The following table presents revenue and Adjusted EBITDA by segment:

In millions	Three months ended March 31
	2024		2023
Revenue by segment
Retail	$	491	$	528
Restaurants	202		211
Digital Banking	147		137
Total segment revenue	$	840	$	876
Other	22		40
Total revenue	$	862	$	916
Adjusted EBITDA by segment
Retail	$	86	$	83
Restaurants	55		44
Digital Banking	54		49
Segment Adjusted EBITDA	$	195	$	176

The following table reconciles Segment Adjusted EBITDA to Net income (loss) from continuing operations attributable to NCR Voyix:

In millions	Three months ended March 31
	2024		2023
Segment Adjusted EBITDA	$	195	$	176
Corporate and other income and expenses not allocated to reportable segments	75		52
Depreciation and amortization	66		59
Acquisition-related amortization of intangibles	14		17
Interest expense	39		83
Interest income	(2)		(3)
Income tax expense (benefit)	(14)		5
Stock-based compensation expense	13		25
Transformation and restructuring costs(1)	32		3
Separation costs(2)	5		2
Loss (gain) on disposal of businesses	(7)		(3)
Foreign currency devaluation(3)	15		—
Fraudulent ACH disbursements(4)	(1)		2
Cyber ransomware incident recovery costs(5)	—		—
Net income (loss) from continuing operations attributable to NCR Voyix	$	(40)	$	(66)

(1)Represents integration, severance, and other exit and disposal costs, as well as professional fees related to strategic initiatives, which are considered non-operational in nature.

(2)Represents costs incurred as a result of the Spin-Off. Professional fees to effect the spin-off of NCR Atleos including separation management, organizational design, and legal fees have been classified within discontinued operations during the three months ended March 31, 2023.

(3)Represents gains and losses recognized during the quarter due to changes in valuation of the Lebanese pound and the Egyptian pound.

(4)Represents Company identified fraudulent ACH disbursements from a Company bank account. Additional details regarding this item are discussed in Note 1, “Basis of Presentation and Summary of Significant Accounting Policies”.

(5)Represents expenses to respond to, remediate and investigate the April 13, 2023 cyber ransomware incident, net of insurance recoveries. Additional details regarding this cyber ransomware incident are discussed in Note 1, “Basis of Presentation and Summary of Significant Accounting Policies”.

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area

Revenue is attributed to the geographic area to which the product is delivered or in which the service is provided. The following table presents revenue by geographic area for the Company:

In millions	Three months ended March 31
	2024		2023
United States	$	605	$	631
Americas (excluding United States)	59		62
Europe, Middle East and Africa	125		139
Asia Pacific	73		84
Total revenue	$	862	$	916

Schedule of Revenues from Products and Services

The following table presents the recurring revenue and all other products and services revenue that is recognized at a point in time for the Company:

In millions	Three months ended March 31
	2024		2023
Recurring revenue(1)	$	536	$	532
All other products and services	326		384
Total revenue	$	862	$	916

(1) Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights.