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Segment Information and Concentrations - Revenue by Products and Services (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenue from External Customer [Line Items]        
Total revenue $ 1,589 $ 1,783 $ 4,576 $ 5,029
Recurring revenue        
Revenue from External Customer [Line Items]        
Total revenue 848 806 2,464 2,357
All other products and services        
Revenue from External Customer [Line Items]        
Total revenue 741 977 2,112 2,672
Software        
Revenue from External Customer [Line Items]        
Total revenue 468 512 1,402 1,475
Services        
Revenue from External Customer [Line Items]        
Total revenue 655 640 1,896 1,847
Hardware        
Revenue from External Customer [Line Items]        
Total revenue $ 466 $ 631 $ 1,278 $ 1,707