Segment Information and Concentrations (Tables)

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

Schedule of Revenue and Operating Income by Segment

The following table presents revenue and operating income by segment:

In millions	Three months ended September 30				Nine months ended September 30
	2020		2019		2020		2019
Revenue by segment
Banking	$	777	$	942	$	2,303	$	2,568
Retail	556		539		1,511		1,608
Hospitality	173		216		502		611
Other	83		86		260		242
Consolidated revenue	$	1,589	$	1,783	$	4,576	$	5,029
Operating income by segment
Banking	$	99	$	146	$	294	$	370
Retail	45		36		67		102
Hospitality	7		10		(2)		39
Other	7		10		19		30
Subtotal - segment operating income	158		202		378		541
Other adjustments (1)	40		30		94		112
Income from operations	$	118	$	172	$	284	$	429

(1)The following table presents the other adjustments for NCR:

In millions	Three months ended September 30				Nine months ended September 30
	2020		2019		2020		2019
Transformation and restructuring costs	$	19	7		$	32	47
Acquisition-related amortization of intangible assets	21		22		62		64
Acquisition-related costs	—		1		—		1
Total other adjustments	$	40	$	30	$	94	$	112

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]

The following table presents revenue by geography for NCR:

In millions	Three months ended September 30				Nine months ended September 30
	2020		2019		2020		2019
Americas	$	962	$	1,104	$	2,740	$	3,053
Europe, Middle East and Africa (EMEA)	424		458		1,234		1,329
Asia Pacific (APJ)	203		221		602		647
Total revenue	$	1,589	$	1,783	$	4,576	$	5,029

Schedule of Revenues from Products and Services

The following tables present revenue from products and services for NCR:

In millions	Three months ended September 30				Nine months ended September 30
	2020		2019		2020		2019
Recurring revenue (1)	$	848	$	806	$	2,464	$	2,357
All other products and services	741		977		2,112		2,672
Total revenue	$	1,589	$	1,783	$	4,576	$	5,029

(1) Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, certain professional services arrangements as well as term-based software license arrangements that include customer termination rights.

In millions	Three months ended September 30				Nine months ended September 30
	2020		2019		2020		2019
Software	$	468	$	512	$	1,402	$	1,475
Services	655		640		1,896		1,847
Hardware	466		631		1,278		1,707
Total revenue	$	1,589	$	1,783	$	4,576	$	5,029