Segment Information and Concentrations (Tables)

6 Months Ended

Jun. 30, 2020

Segment Reporting [Abstract]

Schedule of Revenue and Operating Income by Segment

The following table presents revenue and operating income by segment:

In millions	Three months ended June 30				Six months ended June 30
	2020		2019		2020		2019
Revenue by segment
Banking	$	763	$	868	$	1,526	$	1,626
Retail	483		558		955		1,069
Hospitality	160		202		329		395
Other	78		82		177		156
Consolidated revenue	$	1,484	$	1,710	$	2,987	$	3,246
Operating income by segment
Banking	$	92	$	129	$	195	$	224
Retail	17		40		22		66
Hospitality	—		13		(9)		29
Other	7		10		12		20
Subtotal - segment operating income	116		192		220		339
Other adjustments (1)	27		35		54		82
Income from operations	$	89	$	157	$	166	$	257

⁽¹⁾The following table presents the other adjustments for NCR:

In millions	Three months ended June 30				Six months ended June 30
	2020		2019		2020		2019
Transformation and restructuring costs	$	8	$	14	$	13	$	40
Acquisition-related amortization of intangible assets	19		21		41		42
Total other adjustments	$	27	$	35	$	54	$	82

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]

The following table presents revenue by geography for NCR:

In millions	Three months ended June 30				Six months ended June 30
	2020		2019		2020		2019
Americas	$	886	$	1,029	$	1,778	$	1,949
Europe, Middle East and Africa (EMEA)	407		452		810		871
Asia Pacific (APJ)	191		229		399		426
Total revenue	$	1,484	$	1,710	$	2,987	$	3,246

Schedule of Revenues from Products and Services

The following tables present revenue from products and services for NCR:

In millions	Three months ended June 30				Six months ended June 30
	2020		2019		2020		2019
Product revenue	$	481	$	664	$	955	$	1,203
Professional services and installation services revenue	189		270		416		508
Recurring revenue, including maintenance, cloud revenue and payments	814		776		1,616		1,535
Total revenue	$	1,484	$	1,710	$	2,987	$	3,246

In millions	Three months ended June 30				Six months ended June 30
	2020		2019		2020		2019
Software	$	460	$	496	$	934	$	963
Services	605		622		1,241		1,207
Hardware	419		592		812		1,076
Total revenue	$	1,484	$	1,710	$	2,987	$	3,246