Segment Information and Concentrations (Tables)

3 Months Ended

Mar. 31, 2020

Segment Reporting [Abstract]

Schedule of Revenue and Operating Income by Segment

The following table presents revenue and operating income by segment:

In millions	Three months ended March 31
	2020			2019
Revenue by segment
Banking	$	763		$	758
Retail	472			511
Hospitality	169			193
Other	99			74
Consolidated revenue	$	1,503		$	1,536
Operating income by segment
Banking	$	103		$	95
Retail	5			26
Hospitality	(9		)	16
Other	5			10
Subtotal - segment operating income	104			147
Other adjustments (1)	27			47
Income from operations	$	77		$	100

⁽¹⁾  The following table presents the other adjustments for NCR:

In millions	Three months ended March 31
	2020		2019
Transformation and restructuring costs	$	5	$	26
Acquisition-related amortization of intangible assets	22		21
Total other adjustments	$	27	$	47

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]

The following table presents revenue by geography for NCR:

In millions	Three months ended March 31
	2020		2019
Americas	$	892	$	920
Europe, Middle East and Africa (EMEA)	403		419
Asia Pacific (APJ)	208		197
Total revenue	$	1,503	$	1,536

Schedule of Revenues from Products and Services

The following tables present revenue from products and services for NCR:

In millions	Three months ended March 31
	2020		2019
Product revenue	$	474	$	539
Professional services and installation services revenue	227		238
Recurring revenue, including maintenance, cloud revenue and payments	802		759
Total revenue	$	1,503	$	1,536

In millions	Three months ended March 31
	2020		2019
Software	$	474	$	467
Services	636		585
Hardware	393		484
Total revenue	$	1,503	$	1,536