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Segment Information - Revenue from External Customers by Products and Services (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenue from External Customer [Line Items]      
Total revenue $ 6,915 $ 6,405 $ 6,516
Product [Member]      
Revenue from External Customer [Line Items]      
Total revenue 2,681 2,341 2,579
Technology Service [Member]      
Revenue from External Customer [Line Items]      
Total revenue 1,089 1,094 1,055
Recurring revenue, including maintenance and cloud revenue [Member]      
Revenue from External Customer [Line Items]      
Total revenue $ 3,145 $ 2,970 $ 2,882