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Supplemental Financial Information (Tables)
12 Months Ended
Dec. 31, 2019
Supplemental Financial Information [Abstract]  
Interest and Other Income [Table Text Block]
The components of other income (expense), net are summarized as follows for the years ended December 31:
In millions
 
2019
 
2018
 
2017
Other income (expense), net
 
 
 
 
 
 
Interest income
 
$
5

 
$
5

 
$
3

Foreign currency fluctuations and foreign exchange contracts
 
(23
)
 
(26
)
 
(26
)
Employee benefit plans
 
(82
)
 
45

 
(15
)
Bank-related fees
 
(7
)
 
(8
)
 
(8
)
Gain on equity liquidations
 
37

 

 

Other, net
 
(3
)
 

 

Total other income (expense), net
 
$
(73
)
 
$
16

 
$
(46
)

Schedule of Accounts, Notes, Loans and Financing Receivable [Table Text Block]
The components of accounts receivable are summarized as follows:
In millions
December 31, 2019
 
December 31, 2018
Accounts receivable
 
 
 
Trade
$
1,482

 
$
1,364

Other
52

 
23

Accounts receivable, gross
1,534

 
1,387

Less: allowance for doubtful accounts
(44
)
 
(31
)
Total accounts receivable, net
$
1,490

 
$
1,356


Schedule of Inventory, Current [Table Text Block]
The components of inventory are summarized as follows:
In millions
December 31, 2019
 
December 31, 2018
Inventories
 
 
 
Work in process and raw materials
$
204

 
$
237

Finished goods
184

 
214

Service parts
396

 
355

Total inventories
$
784

 
$
806


Property, Plant and Equipment [Table Text Block]
The following table presents property, plant and equipment by geographic area as of December 31:
In millions
 
2019
 
2018
Property, plant and equipment, net
 
 
 
 
United States
 
$
280

 
$
247

Americas (excluding United States)
 
14

 
13

Europe, Middle East and Africa (EMEA)
 
74

 
57

Asia Pacific (APJ)
 
45

 
42

Consolidated property, plant and equipment, net
 
$
413

 
$
359


The components of property, plant and equipment are summarized as follows:
In millions
December 31, 2019
 
December 31, 2018
Property, plant and equipment
 
 
 
Land and improvements
$
5

 
$
6

Buildings and improvements
274

 
273

Machinery and other equipment
715

 
650

Finance lease assets
38

 

Property, plant and equipment, gross
1,032

 
929

Less: accumulated depreciation
(619
)
 
(570
)
Total property, plant and equipment, net
$
413

 
$
359