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Segment Information (Tables)
 12 Months Ended
Dec. 31, 2019
Revenue from External Customer [Line Items]  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]
The following table presents revenue and operating income by segment for the years ended December 31:
In millions
 
2019
 
2018
 
2017
Revenue by segment
 
 
 
 
 
 
Banking
 
$
3,512

 
$
3,183

 
$
3,175

Retail
 
2,217

 
2,097

 
2,169

Hospitality
 
843

 
817

 
878

Other
 
343

 
308

 
294

Consolidated revenue
 
$
6,915

 
$
6,405

 
$
6,516

Operating income by segment
 
 
 
 
 
 
Banking
 
$
514

 
$
412

 
$
421

Retail
 
144

 
142

 
231

Hospitality
 
56

 
85

 
140

Other
 
44

 
49

 
48

Subtotal - segment operating income
 
758

 
688

 
840

Other adjustments(1)
 
147

 
497

 
149

Income from operations
 
$
611

 
$
191

 
$
691
Revenue from External Customers by Products and Services [Table Text Block]
(1) The following table presents the other adjustments for NCR for the years ended December 31:
In millions
 
2019
 
2018
 
2017
Transformation and restructuring costs
 
$
58

 
$
223

 
$
29

Acquisition-related amortization of intangibles
 
86

 
85

 
115

Acquisition-related costs
 
3

 
6

 
5

Asset impairment charges
 
—

 
183

 
—

Total other adjustments
 
$
147

 
$
497

 
$
149
Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]
The following table presents revenue from products and services for NCR for the years ended December 31:
In millions
 
2019
 
2018
 
2017
Product revenue
 
$
2,681

 
$
2,341

 
$
2,579

Professional services and installation services revenue
 
1,089

 
1,094

 
1,055

Recurring revenue, including maintenance and cloud revenue
 
3,145

 
2,970

 
2,882

Consolidated revenue
 
$
6,915

 
$
6,405

 
$
6,516
Schedule of Disclosure on Geographic Areas, Long-Lived Assets in Individual Foreign Countries by Country [Table Text Block]
Revenue is attributed to the geographic area to which the product is delivered or in which the service is provided. The following table presents revenue by geographic area for NCR for the years ended December 31:

In millions
 
2019
 
%
 
2018
 
%
 
2017
 
%
Revenue by Geographic Area
 
 
 
 
 
 
 
 
 
 
 
 
United States
 
$
3,481

 
50
%
 
$
3,076

 
48
%
 
$
3,224

 
50
%
Americas (excluding United States)
 
693

 
10
%
 
631

 
10
%
 
585

 
9
%
Europe, Middle East and Africa (EMEA)
 
1,843

 
27
%
 
1,751

 
27
%
 
1,786

 
27
%
Asia Pacific (APJ)
 
898

 
13
%
 
947

 
15
%
 
921

 
14
%
Consolidated revenue
 
$
6,915

 
100
%
 
$
6,405

 
100
%
 
$
6,516

 
100
%