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Goodwill and Purchased Intangible Assets - Schedule of Goodwill (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2017
Dec. 31, 2016
Goodwill [Roll Forward]    
Goodwill $ 2,755 $ 2,750
Accumulated Impairment Losses (23) (23)
Total 2,727  
Additions 0  
Impairment 0  
Other 5  
Total 2,732  
Software    
Goodwill [Roll Forward]    
Goodwill 1,935 1,930
Accumulated Impairment Losses (7) (7)
Total 1,923  
Additions 0  
Impairment 0  
Other 5  
Total 1,928  
Services    
Goodwill [Roll Forward]    
Goodwill 658 658
Accumulated Impairment Losses 0 0
Total 658  
Additions 0  
Impairment 0  
Other 0  
Total 658  
Hardware (1)    
Goodwill [Roll Forward]    
Goodwill 162 162
Accumulated Impairment Losses (16) $ (16)
Total 146  
Additions 0  
Impairment 0  
Other 0  
Total $ 146