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Segment Information Geographic Area (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Revenues $ 1,802 $ 1,677 $ 1,620 $ 1,444 $ 1,680 $ 1,613 $ 1,604 $ 1,476 $ 6,543 $ 6,373 $ 6,591
UNITED STATES                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Revenues                 $ 3,106 $ 2,909 $ 2,723
Percentage of Revenues by Geographic Area                 47.00% 46.00% 41.00%
Americas (Excluding United States) [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Revenues                 $ 637 $ 590 $ 634
Percentage of Revenues by Geographic Area                 10.00% 9.00% 10.00%
EMEA                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Revenues                 $ 1,896 $ 1,964 $ 2,184
Percentage of Revenues by Geographic Area                 29.00% 31.00% 33.00%
APJ [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Revenues                 $ 904 $ 910 $ 1,050
Percentage of Revenues by Geographic Area                 0.00% 14.00% 16.00%