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Segment Information and Concentrations
3 Months Ended
Mar. 31, 2016
Segment Reporting [Abstract]  
Segment Information and Concentrations
13. SEGMENT INFORMATION AND CONCENTRATIONS

The Company manages and reports the following three segments:

Software - Our software solutions include our automated teller machine (ATM) software application suite, cash management and video banking software, check and image processing software and customer-facing digital banking solutions. We offer an omni-channel retail software platform with a comprehensive suite of software applications, including point-of-sale (POS) software, and a suite of software applications for hospitality POS operations, and kitchen and restaurant management. We also offer other cloud (or software-as-a-service) solutions, hosted services, and online, mobile and transactional services and applications such as bill pay. Additionally, we provide ongoing software support and maintenance services, as well as consulting and implementation services for our software solutions.
Services - Our service solutions include maintenance and repair services for our hardware solutions as well as for third party products, and support services for our hardware solutions. Additionally, we provide managed services as well as other services, including site assessment and preparation, staging, installation and implementation and systems management services.
Hardware - Our hardware solutions include a comprehensive line of ATMs, self-checkout (SCO), and point of sale (POS) products. Additionally, we also offer a complete line of printer consumables.

These segments represent components of the Company for which separate financial information is available that is utilized on a regular basis by the chief operating decision maker in assessing segment performance and in allocating the Company's resources. Management evaluates the performance of the segments based on revenue and segment operating income. Assets are not allocated to segments, and thus are not included in the assessment of segment performance, and consequently, we do not disclose total assets by reportable segment.
The accounting policies used to determine the results of the operating segments are the same as those utilized for the condensed consolidated financial statements as a whole. Intersegment sales and transfers are not material.
To maintain operating focus on business performance, significant, non-recurring items are excluded from the segment operating results utilized by our chief operating decision maker in evaluating segment performance and are separately delineated to reconcile back to total reported income from operations.
 
The following table presents revenue and operating income by segment:
In millions
Three months ended March 31
2016
 
2015
Revenue by segment
 
 
 
Software
$
419

 
$
414

Services
543

 
523

Hardware
482

 
539

Consolidated revenue
1,444

 
1,476

Operating income by segment
 
 
 
Software
115

 
117

Services
34

 
36

Hardware
(10
)
 
(7
)
Subtotal - segment operating income
139

 
146

Other adjustments(1)
38

 
51

Income from operations
$
101

 
$
95



(1) 
The following table presents the other adjustments for NCR:
In millions
Three months ended March 31
2016
 
2015
Restructuring / transformation costs
$
4

 
$
16

Acquisition-related amortization of intangible assets
32

 
32

Acquisition-related costs
2

 
2

OFAC and FCPA investigations

 
1

Total other adjustments
$
38

 
$
51



The following table presents revenue from products and services for NCR:
In millions
Three months ended March 31
2016
 
2015
Product revenue
$
548

 
$
604

Professional services and installation services revenue
209

 
208

Recurring revenue, including maintenance and cloud revenue
687

 
664

Total revenue
$
1,444

 
$
1,476