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Segment Information - Revenue from External Customers by Products and Services (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Revenue from External Customer [Line Items]                      
Product revenue                 $ 2,711 $ 2,892 $ 2,912
Professional and installation services revenue                 944 971 907
Recurring revenue, including maintenance and cloud revenue                 2,718 2,728 2,304
Total revenue $ 1,680 $ 1,613 $ 1,604 $ 1,476 $ 1,768 $ 1,647 $ 1,658 $ 1,518 $ 6,373 $ 6,591 $ 6,123