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Business Segment Information
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Business Segment Information Business Segment Information
The Corporation reports its results of operations through the following four business segments: Consumer Banking, Global Wealth & Investment Management, Global Banking and Global Markets, with the remaining operations recorded in All Other. For more information, see Note 24 – Business Segment Information to the Consolidated Financial Statements of the Corporation’s 2019 Annual Report on Form 10-K. The following tables present net income (loss) and the associated components (with net
interest income on an FTE basis for the business segments, All Other and the total Corporation) for the three and nine months ended September 30, 2020 and 2019, and total assets at September 30, 2020 and 2019 for each business segment, as well as All Other, including a reconciliation of the four business segments’ total revenue, net of interest expense, on an FTE basis, and net income to the Consolidated Statement of Income, and total assets to the Consolidated Balance Sheet.
Results of Business Segments and All Other
At and for the three months ended September 30
Total Corporation (1)
Consumer BankingGlobal Wealth & Investment Management
(Dollars in millions)202020192020201920202019
Net interest income$10,243 $12,335 $5,890 $7,031 $1,237 $1,609 
Noninterest income10,207 10,620 2,149 2,693 3,309 3,295 
Total revenue, net of interest expense20,450 22,955 8,039 9,724 4,546 4,904 
Provision for credit losses1,389 779 479 917 24 37 
Noninterest expense14,401 15,169 4,842 4,399 3,530 3,414 
Income before income taxes4,660 7,007 2,718 4,408 992 1,453 
Income tax expense(221)1,230 666 1,080 243 356 
Net income$4,881 $5,777 $2,052 $3,328 $749 $1,097 
Period-end total assets$2,738,452 $2,426,330 $947,513 $788,814 $337,576 $288,332 
 Global BankingGlobal MarketsAll Other
 202020192020201920202019
Net interest income$2,028 $2,617 $1,108 $1,016 $(20)$62 
Noninterest income2,489 2,595 3,175 2,847 (915)(810)
Total revenue, net of interest expense4,517 5,212 4,283 3,863 (935)(748)
Provision for credit losses883 120 21 — (18)(295)
Noninterest expense2,365 2,219 3,104 2,677 560 2,460 
Income before income taxes1,269 2,873 1,158 1,186 (1,477)(2,913)
Income tax expense343 776 301 338 (1,774)(1,320)
Net income$926 $2,097 $857 $848 $297 $(1,593)
Period-end total assets$553,776 $452,642 $676,242 $689,029 $223,345 $207,513 
(1)There were no material intersegment revenues.
Results of Business Segments and All Other
At and for the nine months ended September 30
Total Corporation (1)
Consumer BankingGlobal Wealth & Investment Management
(Dollars in millions)202020192020201920202019
Net interest income$33,493 $37,201 $18,743 $21,253 $4,186 $4,917 
Noninterest income32,322 32,144 6,277 7,820 9,721 9,708 
Total revenue, net of interest expense65,815 69,345 25,020 29,073 13,907 14,625 
Provision for credit losses11,267 2,649 5,761 2,838 349 63 
Noninterest expense41,286 41,661 14,071 13,178 10,593 10,302 
Income before income taxes13,262 25,035 5,188 13,057 2,965 4,260 
Income tax expense838 4,599 1,271 3,199 726 1,044 
Net income$12,424 $20,436 $3,917 $9,858 $2,239 $3,216 
Period-end total assets$2,738,452 $2,426,330 $947,513 $788,814 $337,576 $288,332 
 Global BankingGlobal MarketsAll Other
 202020192020201920202019
Net interest income$7,003 $8,116 $3,558 $2,780 $3 $135 
Noninterest income7,205 7,226 11,301 9,409 (2,182)(2,019)
Total revenue, net of interest expense14,208 15,342 14,859 12,189 (2,179)(1,884)
Provision for credit losses4,849 356 233 (18)75 (590)
Noninterest expense6,910 6,697 8,598 8,109 1,114 3,375 
Income before income taxes2,449 8,289 6,028 4,098 (3,368)(4,669)
Income tax expense661 2,238 1,567 1,168 (3,387)(3,050)
Net income$1,788 $6,051 $4,461 $2,930 $19 $(1,619)
Period-end total assets$553,776 $452,642 $676,242 $689,029 $223,345 $207,513 
(1)There were no material intersegment revenues.
The tables below present noninterest income and the associated components for the three and nine months ended September 30, 2020 and 2019 for each business segment, All Other and the total Corporation. For more information, see Note 2 – Net Interest Income and Noninterest Income.
Noninterest Income by Business Segment and All Other
Total CorporationConsumer BankingGlobal Wealth &
Investment Management
Three Months Ended September 30
(Dollars in millions)202020192020201920202019
Fees and commissions:
Card income
Interchange fees $1,172 $963 $840 $802 $10 $13 
Other card income 396 502 381 487 11 12 
Total card income1,568 1,465 1,221 1,289 21 25 
Service charges
Deposit-related fees1,515 1,690 837 1,098 18 16 
Lending-related fees302 285  —  — 
Total service charges1,817 1,975 837 1,098 18 16 
Investment and brokerage services
Asset management fees2,740 2,597 37 36 2,706 2,571 
Brokerage fees883 897 31 38 399 430 
Total investment and brokerage services
3,623 3,494 68 74 3,105 3,001 
Investment banking fees
Underwriting income1,239 740  — 93 89 
Syndication fees133 341  —  — 
Financial advisory services397 452  —  — 
Total investment banking fees1,769 1,533  — 93 89 
Total fees and commissions 8,777 8,467 2,126 2,461 3,237 3,131 
Market making and similar activities1,689 2,118  13 27 
Other income (loss)(259)35 23 231 59 137 
Total noninterest income$10,207 $10,620 $2,149 $2,693 $3,309 $3,295 
Global BankingGlobal Markets
All Other (1)
Three Months Ended September 30
202020192020201920202019
Fees and commissions:
Card income
Interchange fees $153 $130 $169 $18 $ $— 
Other card income 3  — 1 — 
Total card income156 133 169 18 1 — 
Service charges
Deposit-related fees597 533 53 38 10 
Lending-related fees248 230 55 54 (1)
Total service charges845 763 108 92 9 
Investment and brokerage services
Asset management fees —  — (3)(10)
Brokerage fees15 440 419 (2)
Total investment and brokerage services
15 440 419 (5)(9)
Investment banking fees
Underwriting income536 312 644 382 (34)(43)
Syndication fees78 163 55 178  — 
Financial advisory services356 427 40 25 1 — 
Total investment banking fees970 902 739 585 (33)(43)
Total fees and commissions 1,986 1,807 1,456 1,114 (28)(46)
Market making and similar activities16 85 1,726 1,580 (66)425 
Other income (loss)487 703 (7)153 (821)(1,189)
Total noninterest income$2,489 $2,595 $3,175 $2,847 $(915)$(810)
(1)All Other includes eliminations of intercompany transactions.
Noninterest Income by Business Segment and All Other
Total CorporationConsumer BankingGlobal Wealth &
Investment Management
Nine Months Ended September 30
(Dollars in millions)202020192020201920202019
Fees and commissions:
Card income
Interchange fees $2,794 $2,827 $2,129 $2,334 $26 $42 
Other card income 1,295 1,459 1,255 1,420 30 31 
Total card income4,089 4,286 3,384 3,754 56 73 
Service charges
Deposit-related fees4,441 4,908 2,538 3,163 49 50 
Lending-related fees841 809  —  — 
Total service charges5,282 5,717 2,538 3,163 49 50 
Investment and brokerage services
Asset management fees7,905 7,591 108 108 7,811 7,510 
Brokerage fees2,898 2,733 96 115 1,270 1,295 
Total investment and brokerage services
10,803 10,324 204 223 9,081 8,805 
Investment banking fees
Underwriting income3,610 2,198  — 292 296 
Syndication fees634 887  —  — 
Financial advisory services1,072 1,083  —  — 
Total investment banking fees5,316 4,168  — 292 296 
Total fees and commissions 25,490 24,495 6,126 7,140 9,478 9,224 
Market making and similar activities6,983 7,267 2 52 90 
Other income (loss)(151)382 149 675 191 394 
Total noninterest income$32,322 $32,144 $6,277 $7,820 $9,721 $9,708 
Global BankingGlobal Markets
All Other (1)
Nine Months Ended September 30
202020192020201920202019
Fees and commissions:
Card income
Interchange fees $337 $390 $301 $61 $1 $— 
Other card income 10  —  — 
Total card income347 398 301 61 1 — 
Service charges
Deposit-related fees1,694 1,557 134 120 26 18 
Lending-related fees685 668 156 141  — 
Total service charges2,379 2,225 290 261 26 18 
Investment and brokerage services
Asset management fees —  — (14)(27)
Brokerage fees45 26 1,487 1,296  
Total investment and brokerage services
45 26 1,487 1,296 (14)(26)
Investment banking fees
Underwriting income1,607 917 1,880 1,147 (169)(162)
Syndication fees357 427 277 461  (1)
Financial advisory services948 984 123 99 1 — 
Total investment banking fees2,912 2,328 2,280 1,707 (168)(163)
Total fees and commissions 5,683 4,977 4,358 3,325 (155)(171)
Market making and similar activities88 190 7,059 5,623 (218)1,359 
Other income (loss)1,434 2,059 (116)461 (1,809)(3,207)
Total noninterest income$7,205 $7,226 $11,301 $9,409 $(2,182)$(2,019)
(1)All Other includes eliminations of intercompany transactions.
Business Segment Reconciliations
Three Months Ended September 30Nine Months Ended September 30
(Dollars in millions)2020201920202019
Segments’ total revenue, net of interest expense$21,385 $23,703 $67,994 $71,229 
Adjustments (1):
    
ALM activities(168)(221)425 (175)
Liquidating businesses, eliminations and other(767)(527)(2,604)(1,709)
FTE basis adjustment(114)(148)(386)(450)
Consolidated revenue, net of interest expense$20,336 $22,807 $65,429 $68,895 
Segments’ total net income4,584 7,370 12,405 22,055 
Adjustments, net-of-tax (1):
  
ALM activities(127)(158)316 (112)
Liquidating businesses, eliminations and other424 (1,435)(297)(1,507)
Consolidated net income$4,881 $5,777 $12,424 $20,436 
September 30
20202019
Segments’ total assets$2,515,107 $2,218,817 
Adjustments (1):
  
ALM activities, including securities portfolio1,018,385 686,301 
Elimination of segment asset allocations to match liabilities(857,787)(546,529)
Other62,747 67,741 
Consolidated total assets$2,738,452 $2,426,330 
(1)Adjustments include consolidated income, expense and asset amounts not specifically allocated to individual business segments.