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Pay vs Performance Disclosure - USD ($)
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Pay vs Performance Disclosure          
Pay vs Performance Disclosure, Table

Pay Versus Performance

 

                                   

Value of initial fixed $100 investment based on:

                 

Year

 

Summary Compensation

Table Total for

PEO

   

Compensation

Actually Paid

to PEO (1)

   

Average

Summary

Compensation

Table Total for

Non-PEO NEOs

   

Average

Compensation

Actually Paid

to Non-PEO

NEOs (2)

   

Total

Shareholder

Return

   

Peer group

Total

Shareholder Return(3)

   

Net Income

   

Revenue

 
                                                   

(in thousands)

 
                                                                 

2024

  $ 184,862     $ (43,480 )   $ 1,124,539     $ 296,563     $ 29.28     $ 142.93     $ 24,783     $ 143,060  

2023

  $ 195,566     $ 202,165     $ 428,157     $ 443,660     $ 64.34     $ 128.14     $ 30,971     $ 148,580  

2022

  $ 181,173     $ 184,526     $ 410,113     $ 418,936     $ 59.60     $ 109.59     $ 31,800     $ 151,568  

2021

  $ 217,094     $ 207,809     $ 490,467     $ 469,883     $ 64.98     $ 137.74     $ 37,466     $ 147,954  

2020

  $ 254,504     $ (329,929 )   $ 524,435     $ (1,183,288 )   $ 65.91     $ 119.96     $ 37,260     $ 133,277  
     
 

(1)

Mr. Hays was the Principal Executive Officer (“PEO”) for 2024, 2023, 2022, 2021, and 2020. The following amounts were deducted and added to determine the compensation actually paid to the PEO:

       
PEO Total Compensation Amount $ 184,862 $ 195,566 $ 181,173 $ 217,094 $ 254,504
PEO Actually Paid Compensation Amount $ (43,480) 202,165 184,526 207,809 (329,929)
Adjustment To PEO Compensation, Footnote

Year

 

Summary

Compensation

Table Total for

PEO

   

Deduct Stock

and Option

Awards

Reported in the

Summary

Compensation

Table

   

Add Awards

Granted

During the

Covered FY

that are

Outstanding

and Unvested

as of the End

of the

Covered FY

   

Add Change

in Fair Value

as of the End

of the

Covered FY

for Awards

Granted in a

Prior FY that

are

Outstanding

and Unvested

as of the End

of the

Covered FY

   

Add Change

in Fair

Value as of

the Vesting

Date for

Awards

Granted in a

Prior FY

that Vested

During the

Covered FY

   

Compensation

Actually Paid

to PEO

 
                                                 
                                                 

2024

  $ 184,862     $ (55,000 )   $ 1,406     $ (179,760 )   $ 5,012     $ (43,480 )

2023

  $ 195,566     $ (64,455 )   $ 70,289     $ (4,749 )   $ 5,514     $ 202,165  

2022

  $ 181,173     $ (49,527 )   $ 54,018     $ (2,257 )   $ 1,119     $ 184,526  

2021

  $ 217,094     $ (49,595 )   $ 45,549     $ (7,756 )   $ 2,517     $ 207,809  

2020

  $ 254,504     $ (60,258 )   $ 18,190     $ (564,781 )   $ 22,416     $ (329,929 )

 

(2)

Mr. Hahn, Ms. Hrdy, Mr. Karas, Ms. Stacy, and Mr. Louvion were Non-PEO Named Executive Officers (“NEOs”) during 2024. Ms. Hrdy, Mr. Karas, and Jona S. Raasch (our former Chief Operating Officer) were Non-PEO NEOs during 2023, 2022, 2021, and 2020. Steven D. Jackson, our former President, was a non-PEO NEO during 2020. The following average amounts were deducted and added to determine the average compensation actually paid to the non-PEO NEOs:

       
Non-PEO NEO Average Total Compensation Amount $ 1,124,539 428,157 410,113 490,467 524,435
Non-PEO NEO Average Compensation Actually Paid Amount $ 296,563 443,660 418,936 469,883 (1,183,288)
Adjustment to Non-PEO NEO Compensation Footnote

Year

 

Average

Summary

Compensation

Table Total for

Non-PEO NEOs

   

Deduct Stock

and Option

Awards

Reported in the

Summary

Compensation

Table

   

Add Awards

Granted

During the

Covered FY

that are

Outstanding

and Unvested

as of the End

of the

Covered FY

   

Add Change in

Fair Value as

of the End of

the Covered

FY for Awards

Granted in a

Prior FY that

are

Outstanding

and Unvested

as of the End

of the Covered

FY

   

Add Change

in Fair Value

as of the

Vesting Date

for Awards

Granted in a

Prior FY that

Vested During

the Covered

FY

   

Subtract

Awards

Granted in a

Prior FY that

Failed to Meet

the Applicable

Vesting

Conditions

During the

Covered FY

   

Add Dividends

Paid on

Awards in the

Covered FY

Prior to the

Vesting Date

that are Not

Otherwise

Included in

Total

Compensation

for the

Covered FY

   

Average

Compensation

Actually Paid

to Non-PEO

NEOs

 
                                                                 
                                                                 

2024

  $ 1,124,539     $ (682,800 )   $ 17,457     $ (79,628 )   $ 3,933     $ (86,939 )(4)     -     $ 296,563  

2023

  $ 428,157     $ (146,711 )   $ 159,990     $ (9,317 )   $ 11,541       -       -     $ 443,660  

2022

  $ 410,113     $ (112,737 )   $ 122,960     $ (3,742 )   $ 2,342       -       -     $ 418,936  

2021

  $ 490,467     $ (112,904 )   $ 103,693     $ (16,358 )   $ 4,985       -       -     $ 469,883  

2020

  $ 524,435     $ (134,221 )   $ 29,808     $ (869,318 )   $ (98,275 )   $ (637,647 ) (5)    $ 1,930     $ (1,183,288 )

 

(3)

Utilizes the Russell 2000 Index, which we also utilize in the stock performance graph required by Item 201(e) of Regulation S-K included in our Form 10-K for the year ended December 31, 2024. Because of the uniqueness of our markets and products and lack of publicly traded peers, we do not believe that a combination of peer issuers can be selected on an industry or line-of-business basis to provide a meaningful basis for comparing shareholder return. Accordingly, the Russell 2000 Index, which is comprised of issuers with generally similar market capitalizations to that of the Company, is included in the table as permitted by applicable regulations. The comparison assumes $100 was invested for the period starting December 31, 2019, through the end of the listed year in the Company and in the Russel 2000 Index, respectively. Historical stock performance is not necessarily indicative of future stock performance.

 

(4)

Represents options held by Mr. Karas that were forfeited upon his retirement in March 2024.

 

(5)

Represents options held by Mr. Jackson that were forfeited upon his resignation in October 2020.

       
Compensation Actually Paid vs. Total Shareholder Return

The relationship between the compensation actually paid to the PEO and the average compensation actually paid to the non-PEO NEOs and the cumulative total shareholder return of the Company and the Russell 2000 Index for 2024, 2023, 2022, 2021, and 2020 is represented by the graph below:

 

nrc1.jpg

 

       
Compensation Actually Paid vs. Net Income

The relationship between the compensation actually paid to the PEO and the average compensation actually paid to the non-PEO NEOs and the Company’s net income for 2024, 2023, 2022, 2021, and 2020 is represented by the graph below:

 

nrc2.jpg

 

       
Compensation Actually Paid vs. Company Selected Measure

The relationship between the compensation actually paid to the PEO and the average compensation actually paid to the non-PEO NEOs and the Company’s revenue for 2024, 2023, 2022, 2021, and 2020 is represented by the graph below:

 

nrc3.jpg

 

       
Tabular List, Table

The following tabular list includes the financial performance measures which in the Company’s assessment represent the most important financial performance measures used by the Company to link compensation actually paid to the Company’s NEO’s for 2024 to Company performance.

 

Important Financial Measures

 

Net Income

Revenue

Stock

Total Recurring Contract Value

Adjusted EBITDA Margin

       
Total Shareholder Return Amount $ 29.28 64.34 59.6 64.98 65.91
Peer Group Total Shareholder Return Amount 142.93 128.14 109.59 137.74 119.96
Net Income (Loss) $ 24,783 $ 30,971 $ 31,800 $ 37,466 $ 37,260
Company Selected Measure Amount 143,060 148,580 151,568 147,954 133,277
Measure:: 1          
Pay vs Performance Disclosure          
Name Net Income        
Measure:: 2          
Pay vs Performance Disclosure          
Name Revenue Stock        
Measure:: 3          
Pay vs Performance Disclosure          
Name Total Recurring Contract Value        
Measure:: 4          
Pay vs Performance Disclosure          
Name Adjusted EBITDA Margin        
PEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount $ (55,000) $ (64,455) $ (49,527) $ (49,595) $ (60,258)
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 1,406 70,289 54,018 45,549 18,190
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (179,760) (4,749) (2,257) (7,756) (564,781)
PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 5,012 5,514 1,119 2,517 22,416
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (682,800) (146,711) (112,737) (112,904) (134,221)
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 17,457 159,990 122,960 103,693 29,808
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (79,628) (9,317) (3,742) (16,358) (869,318)
Non-PEO NEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 3,933 11,541 2,342 4,985 (98,275)
Non-PEO NEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (86,939) 0 0 0 (637,647)
Non-PEO NEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount $ 0 $ 0 $ 0 $ 0 $ 1,930