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Business Segments (Tables)
 6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Reconciliation of Revenue from Segments to Consolidated
The following table sets forth the revenue and operating results attributable to each reportable segment and includes a reconciliation of segment revenue to consolidated revenue and operating results to consolidated income before income tax expense (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Revenue:    
Workforce Excellence$65,811  $83,903  $140,189  $165,381  
Business Transformation Services40,333  65,510  94,236  123,505  
 $106,144  $149,413  $234,425  $288,886  
Gross profit:    
Workforce Excellence$11,402  $13,763  $22,895  $27,218  
Business Transformation Services4,495  9,196  10,616  17,019  
     Total gross profit
15,897  22,959  33,511  44,237  
General and administrative expenses
14,180  15,402  31,464  31,529  
Sales and marketing expenses
1,857  1,906  3,696  3,895  
Restructuring charges
855  182  855  1,301  
Gain on change in fair value of contingent consideration, net
—  627  —  677  
Gain on sale of business—  —  1,064  —  
Operating income (loss)(995) 6,096  (1,440) 8,189  
Interest expense607  1,679  1,585  3,277  
Other income (expense)(189) 102  (689) 88  
Income (loss) before income tax expense
$(1,791) $4,519  $(3,714) $5,000