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Business Segments (Tables)
9 Months Ended
Sep. 30, 2019
Segment Reporting [Abstract]  
Reconciliation of Revenue from Segments to Consolidated
The following table sets forth the revenue and operating results attributable to each reportable segment and includes a reconciliation of segment revenue to consolidated revenue and operating results to consolidated income before income tax expense (in thousands):
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30,
 
2019

2018
 
2019
 
2018
Revenue:
 
 
 
 
 
 
 
Workforce Excellence
$
82,490

 
$
80,516

 
$
242,999

 
$
239,044

Business Transformation Services
56,515

 
43,050

 
184,892

 
143,245

 
$
139,005


$
123,566


$
427,891


$
382,289

Gross profit:
 

 
 

 
 

 
 

Workforce Excellence
$
14,290

 
$
13,400

 
$
41,092

 
$
39,682

Business Transformation Services
7,377

 
5,799

 
24,812

 
19,769

     Total gross profit
21,667

 
19,199

 
65,904

 
59,451

General and administrative expenses
15,240

 
12,227

 
46,769

 
40,207

Sales and marketing expenses
1,830

 
1,297

 
5,725

 
3,128

Restructuring charges
104

 

 
1,405

 
2,930

Gain on change in fair value of contingent consideration, net

 
526

 
677

 
3,972

Operating income
4,493


6,201


12,682


17,158

Interest expense
1,575

 
1,095

 
4,852

 
1,631

Other income (expense)
184

 
(760
)
 
272

 
(1,912
)
Income before income tax expense
$
3,102

 
$
4,346

 
$
8,102

 
$
13,615