Intangible Assets (Tables)

9 Months Ended

Sep. 30, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Goodwill

Changes in the carrying amount of goodwill by reportable business segment for the nine months ended September 30, 2019 were as follows (in thousands):

	Workforce Excellence			Business Transformation Services			Total
Balance as of December 31, 2018	$	123,918		$	52,206		$	176,124
Purchase accounting adjustment	—			810			810
Foreign currency translation	(42		)	(679		)	(721		)
Balance as of September 30, 2019	$	123,876		$	52,337		$	176,213

Schedule of Finite-Lived Intangible Assets

Intangible assets with finite lives are subject to amortization over their estimated useful lives. The primary assets included in this category and their respective balances were as follows (in thousands):

	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
September 30, 2019
Customer relationships	$	21,967	$	(6,437	)	$	15,530
Intellectual property and other	4,505		(2,695		)	1,810
	$	26,472	$	(9,132	)	$	17,340
December 31, 2018
Customer relationships	$	26,524	$	(8,547	)	$	17,977
Intellectual property and other	4,936		(1,980		)	2,956
	$	31,460	$	(10,527	)	$	20,933