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Revenue (Tables)
9 Months Ended
Sep. 30, 2019
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following series of tables presents our revenue disaggregated by various categories (dollars in thousands).
 
Three Months Ended September 30,
 
Workforce
Excellence
 
Business Transformation Services
 
Consolidated
 
2019
 
2018
 
2019
 
2018
 
2019
 
2018
Revenue by type of service:
 
 
 
 
 
 
 
 
 
 
 
Managed learning services
$
55,901

 
$
51,387

 
$

 
$

 
$
55,901

 
$
51,387

Engineering & technical services
26,589

 
29,129

 

 

 
26,589

 
29,129

Sales enablement

 

 
33,826

 
19,944

 
33,826

 
19,944

Organizational development

 

 
22,689

 
23,106

 
22,689

 
23,106

 
$
82,490

 
$
80,516

 
$
56,515

 
$
43,050

 
$
139,005

 
$
123,566

 
 
 
 
 
 
 
 
 
 
 
 
Revenue by geographic region:
 
 
 
 
 
 
 
 
 
 
 
Americas
$
58,469

 
$
56,064

 
$
43,625

 
$
35,380

 
$
102,094

 
$
91,444

Europe Middle East Africa
21,721

 
21,153

 
12,560

 
8,906

 
34,281

 
30,059

Asia Pacific
9,558

 
8,205

 
4,753

 
109

 
14,311

 
8,314

Eliminations
(7,258
)
 
(4,906
)
 
(4,423
)
 
(1,345
)
 
(11,681
)
 
(6,251
)
 
$
82,490

 
$
80,516

 
$
56,515

 
$
43,050

 
$
139,005

 
$
123,566

 
 
 
 
 
 
 
 
 
 
 
 
Revenue by client market sector:
 
 
 
 
 
 
 
 
 
 
 
Automotive
$
2,354

 
$
2,738

 
$
32,143

 
$
20,531

 
$
34,497

 
$
23,269

Financial & Insurance
24,450

 
22,364

 
2,890

 
2,692

 
27,340

 
25,056

Manufacturing
9,001

 
7,558

 
4,945

 
3,734

 
13,946

 
11,292

Energy / Oil & Gas
7,910

 
9,113

 
1,488

 
1,188

 
9,398

 
10,301

U.S. Government
9,282

 
7,673

 
2,002

 
2,102

 
11,284

 
9,775

U.K. Government
4,654

 
4,456

 

 

 
4,654

 
4,456

Information & Communication
2,909

 
3,315

 
1,961

 
2,330

 
4,870

 
5,645

Aerospace
8,644

 
6,705

 
1,317

 
1,160

 
9,961

 
7,865

Electronics Semiconductor
3,229

 
3,719

 
389

 
241

 
3,618

 
3,960

Life Sciences
5,091

 
4,892

 
1,321

 
1,932

 
6,412

 
6,824

Other
4,966

 
7,983

 
8,059

 
7,140

 
13,025

 
15,123

 
$
82,490

 
$
80,516

 
$
56,515

 
$
43,050

 
$
139,005

 
$
123,566


 
Nine Months Ended September 30,
 
Workforce
Excellence
 
Business Transformation Services
 
Consolidated
 
2019
 
2018
 
2019
 
2018
 
2019
 
2018
Revenue by type of service:
 
 
 
 
 
 
 
 
 
 
 
Managed learning services
$
159,972

 
$
156,244

 
$

 
$

 
$
159,972

 
$
156,244

Engineering & technical services
83,027

 
82,800

 

 

 
83,027

 
82,800

Sales enablement

 

 
115,754

 
71,593

 
115,754

 
71,593

Organizational development

 

 
69,138

 
71,652

 
69,138

 
71,652

 
$
242,999

 
$
239,044

 
$
184,892

 
$
143,245

 
$
427,891

 
$
382,289

 
 
 
 
 
 
 
 
 
 
 
 
Revenue by geographic region:
 
 
 
 
 
 
 
 
 
 
 
Americas
$
170,953

 
$
158,935

 
$
142,581

 
$
120,814

 
$
313,534

 
$
279,749

Europe Middle East Africa
66,418

 
70,253

 
36,680

 
27,408

 
103,098

 
97,661

Asia Pacific
24,393

 
23,400

 
16,583

 
298

 
40,976

 
23,698

Eliminations
(18,765
)
 
(13,544
)
 
(10,952
)
 
(5,275
)
 
(29,717
)
 
(18,819
)
 
$
242,999

 
$
239,044

 
$
184,892

 
$
143,245

 
$
427,891

 
$
382,289

 
 
 
 
 
 
 
 
 
 
 
 
Revenue by client market sector:
 
 
 
 
 
 
 
 
 
 
 
Automotive
$
6,176

 
$
8,614

 
$
111,855

 
$
73,134

 
$
118,031

 
$
81,748

Financial & Insurance
62,847

 
67,522

 
7,784

 
9,010

 
70,631

 
76,532

Manufacturing
25,395

 
25,621

 
17,029

 
11,606

 
42,424

 
37,227

Energy / Oil & Gas
27,972

 
27,769

 
4,290

 
3,318

 
32,262

 
31,087

U.S. Government
28,768

 
20,704

 
5,891

 
6,742

 
34,659

 
27,446

U.K. Government
13,066

 
14,889

 

 

 
13,066

 
14,889

Information & Communication
10,372

 
11,027

 
6,338

 
6,953

 
16,710

 
17,980

Aerospace
22,198

 
21,619

 
3,350

 
2,408

 
25,548

 
24,027

Electronics Semiconductor
11,444

 
11,228

 
983

 
521

 
12,427

 
11,749

Life Sciences
14,799

 
9,743

 
5,060

 
7,143

 
19,859

 
16,886

Other
19,962

 
20,308

 
22,312

 
22,410

 
42,274

 
42,718

 
$
242,999

 
$
239,044

 
$
184,892

 
$
143,245

 
$
427,891

 
$
382,289