Business Segments (Tables)

12 Months Ended

Dec. 31, 2018

Segment Reporting [Abstract]

Reconciliation of Revenue from Segments to Consolidated

The following table sets forth the revenue and operating results attributable to each reportable segment and includes a reconciliation of segment revenue to consolidated revenue and operating results to consolidated income before income tax expense (in thousands):

	Years ended December 31,
	2018			2017			2016
Revenue:
Workforce Excellence	$	316,814		$	308,259		$	305,915
Business Transformation Services	198,346			200,949			184,644
	$	515,160		$	509,208		$	490,559
Gross Profit:
Workforce Excellence	$	50,875		$	52,958		$	53,355
Business Transformation Services	26,868			29,069			26,802
Total gross profit	77,743			82,027			80,157
General and administrative expenses	54,848			55,753			47,162
Sales and marketing expenses	4,798			1,666			1,435
Restructuring charges	2,930			3,317			—
Gain (loss) on change in fair value of contingent consideration, net	4,438			1,620			(136		)
Operating income	19,605			22,911			31,424
Interest expense	2,945			3,132			1,568
Other (expense) income	(1,897		)	(90		)	178
Income before income tax expense	$	14,763		$	19,689		$	30,034

Additional Information Relating To Business Segments

Additional information relating to our business segments is as follows (in thousands):

	December 31,
	2018		2017
Identifiable assets:
Workforce Excellence	$	283,039	$	241,277
Business Transformation Services	151,699		123,730
Total assets	$	434,738	$	365,007

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area

Corporate and other assets which consist primarily of cash, other assets, and deferred tax assets and liabilities are allocated to the segments based on their respective percentage of consolidated revenues.

	Years ended December 31,
	2018		2017		2016
Additions to property, plant and equipment:
Workforce Excellence	$	1,321	$	1,609	$	685
Business Transformation Services	625		184		62
Corporate and other	888		941		655
	$	2,834	$	2,734	$	1,402
Depreciation and amortization:
Workforce Excellence	$	3,664	$	2,643	$	3,116
Business Transformation Services	2,827		2,770		1,994
Corporate and other	1,430		1,561		1,352
	$	7,921	$	6,974	$	6,462

Schedule of Disclosure on Geographic Areas, Long-Lived Assets in Individual Foreign Countries by Country

Information about our total assets in different geographic regions is as follows (in thousands): 

	December 31,
	2018		2017
United States	$	280,097	$	215,523
United Kingdom	72,048		75,862
Other	82,593		73,622
	$	434,738	$	365,007

Information about our revenue in different geographic regions, which is attributable to our operations located primarily in the United States, United Kingdom and other countries is as follows (in thousands):

	Years ended December 31,
	2018		2017		2016
United States	$	344,720	$	350,632	$	339,329
United Kingdom	92,059		100,466		93,017
Other	78,381		58,110		58,213
	$	515,160	$	509,208	$	490,559