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Business Segments (Tables)
9 Months Ended
Sep. 30, 2018
Segment Reporting [Abstract]  
Reconciliation of Revenue from Segments to Consolidated
The following table sets forth the revenue and operating results attributable to each reportable segment and includes a reconciliation of segment revenue to consolidated revenue and operating results to consolidated income before income tax expense (in thousands):
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2018

2017
 
2018
 
2017
Revenue:
 
 
 
 
 
 
 
Workforce Excellence
$
80,516

 
$
77,022

 
$
239,044

 
$
228,236

Business Transformation Services
43,050

 
47,075

 
143,245

 
149,469

 
$
123,566


$
124,097


$
382,289


$
377,705

Gross profit:
 

 
 

 
 

 
 

Workforce Excellence
$
13,400

 
$
11,892

 
$
39,682

 
$
39,324

Business Transformation Services
5,799

 
6,754

 
19,769

 
21,145

     Total gross profit
19,199

 
18,646

 
59,451

 
60,469

General and administrative expenses
12,227

 
14,160

 
40,207

 
39,536

Sales and marketing expenses
1,297

 
393

 
3,128

 
1,249

Restructuring charges

 

 
2,930

 

Gain on change in fair value of contingent consideration, net
526

 
268

 
3,972

 
369

Operating income
6,201


4,361


17,158


20,053

Interest expense
1,095

 
511

 
1,631

 
1,483

Other (expense) income
(760
)
 
74

 
(1,912
)
 
(108
)
Income before income tax expense
$
4,346

 
$
3,924

 
$
13,615

 
$
18,462