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Revenue (Tables)
9 Months Ended
Sep. 30, 2018
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following series of tables presents our revenue disaggregated by various categories (dollars in thousands).
 
Three Months Ended September 30,
 
Workforce
Excellence
 
Business Transformation Services
 
Consolidated
 
2018
 
2017
 
2018
 
2017
 
2018
 
2017
Revenue by type of service:
 
 
 
 
 
 
 
 
 
 
 
Managed learning services
$
51,387

 
$
52,524

 
$

 
$

 
$
51,387

 
$
52,524

Engineering & technical services
29,129

 
24,498

 

 

 
29,129

 
24,498

Sales enablement

 

 
19,944

 
22,768

 
19,944

 
22,768

Organizational development

 

 
23,106

 
24,307

 
23,106

 
24,307

 
$
80,516

 
$
77,022

 
$
43,050

 
$
47,075

 
$
123,566

 
$
124,097

 
 
 
 
 
 
 
 
 
 
 
 
Revenue by geographic region:
 
 
 
 
 
 
 
 
 
 
 
Americas
$
56,064

 
$
48,382

 
$
35,380

 
$
40,641

 
$
91,444

 
$
89,023

Europe Middle East Africa
21,153

 
25,540

 
8,906

 
7,183

 
30,059

 
32,723

Asia Pacific
8,205

 
8,255

 
109

 
76

 
8,314

 
8,331

Eliminations
(4,906
)
 
(5,155
)
 
(1,345
)
 
(825
)
 
(6,251
)
 
(5,980
)
 
$
80,516

 
$
77,022

 
$
43,050

 
$
47,075

 
$
123,566

 
$
124,097

 
 
 
 
 
 
 
 
 
 
 
 
Revenue by client market sector:
 
 
 
 
 
 
 
 
 
 
 
Automotive
$
2,738

 
$
2,399

 
$
20,531

 
$
22,777

 
$
23,269

 
$
25,176

Financial & Insurance
22,364

 
23,583

 
2,692

 
3,929

 
25,056

 
27,512

Manufacturing
7,558

 
8,874

 
3,734

 
3,428

 
11,292

 
12,302

Energy / Oil & Gas
9,113

 
8,457

 
1,188

 
465

 
10,301

 
8,922

U.S. Government
7,673

 
6,220

 
2,102

 
2,352

 
9,775

 
8,572

U.K. Government
4,456

 
6,858

 

 

 
4,456

 
6,858

Information & Communication
3,315

 
3,785

 
2,330

 
2,509

 
5,645

 
6,294

Aerospace
6,705

 
5,582

 
1,160

 
1,678

 
7,865

 
7,260

Electronics Semiconductor
3,719

 
4,016

 
241

 
150

 
3,960

 
4,166

Life Sciences
4,892

 
1,822

 
1,932

 
2,273

 
6,824

 
4,095

Other
7,983

 
5,426

 
7,140

 
7,514

 
15,123

 
12,940

 
$
80,516

 
$
77,022

 
$
43,050

 
$
47,075

 
$
123,566

 
$
124,097

 
Nine Months Ended September 30,
 
Workforce
Excellence
 
Business Transformation Services
 
Consolidated
 
2018
 
2017
 
2018
 
2017
 
2018
 
2017
Revenue by type of service:
 
 
 
 
 
 
 
 
 
 
 
Managed learning services
$
156,244

 
$
152,713

 
$

 
$

 
$
156,244

 
$
152,713

Engineering & technical services
82,800

 
75,523

 

 

 
82,800

 
75,523

Sales enablement

 

 
73,566

 
75,756

 
73,566

 
75,756

Organizational development

 

 
69,679

 
73,713

 
69,679

 
73,713

 
$
239,044

 
$
228,236

 
$
143,245

 
$
149,469

 
$
382,289

 
$
377,705

 

 

 

 

 

 

Revenue by geographic region:

 

 

 

 

 

Americas
$
158,935

 
$
147,423

 
$
120,814

 
$
131,567

 
$
279,749

 
$
278,990

Europe Middle East Africa
69,248

 
73,078

 
27,408

 
20,854

 
96,656

 
93,932

Asia Pacific
24,405

 
22,328

 
298

 
332

 
24,703

 
22,660

Eliminations
(13,544
)
 
(14,593
)
 
(5,275
)
 
(3,284
)
 
(18,819
)
 
(17,877
)
 
$
239,044

 
$
228,236

 
$
143,245

 
$
149,469

 
$
382,289

 
$
377,705

 

 

 

 

 

 

Revenue by client market sector:

 

 

 

 

 

Automotive
$
8,614

 
$
7,175

 
$
73,134

 
$
75,967

 
$
81,748

 
$
83,142

Financial & Insurance
67,522

 
64,066

 
9,010

 
12,438

 
76,532

 
76,504

Manufacturing
25,621

 
26,762

 
11,606

 
11,970

 
37,227

 
38,732

Energy / Oil & Gas
27,769

 
26,275

 
3,318

 
1,896

 
31,087

 
28,171

U.S. Government
20,704

 
18,528

 
6,742

 
6,910

 
27,446

 
25,438

U.K. Government
14,889

 
21,789

 

 

 
14,889

 
21,789

Information & Communication
11,027

 
12,785

 
6,953

 
7,948

 
17,980

 
20,733

Aerospace
21,619

 
16,003

 
2,408

 
4,774

 
24,027

 
20,777

Electronics Semiconductor
11,228

 
12,371

 
521

 
610

 
11,749

 
12,981

Life Sciences
9,743

 
5,912

 
7,143

 
7,171

 
16,886

 
13,083

Other
20,308

 
16,570

 
22,410

 
19,785

 
42,718

 
36,355

 
$
239,044

 
$
228,236

 
$
143,245

 
$
149,469

 
$
382,289

 
$
377,705