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Segment Information (Tables)
9 Months Ended
Sep. 30, 2016
Segment Information [Abstract]  
Summarized segment financial information
(In millions) Global Health CareGlobal Supplemental BenefitsGroup Disability and LifeOther OperationsCorporateTotal
              
Three Months Ended September 30, 2016   
Premiums, fees and other revenues and mail order pharmacy revenues $ 7,636$ 837$ 1,026$ 28$ (4)$ 9,523
Net investment income   77  29  85  87  4  282
Operating revenues $ 7,713$ 866$ 1,111$ 115$ -$ 9,805
Total revenues $ 7,775$ 868$ 1,128$ 109$ -$ 9,880
Shareholders' net income (loss) $ 413$ 77$ 65$ 9$ (108)$ 456
After-tax adjustments to reconcile to adjusted income from operations:             
Net realized investment (gains) losses   (42)  -  (12)  5  1  (48)
Amortization of other acquired intangible assets, net   20  4  -  -  -  24
Special Item:             
Charges associated with litigation matters   25  -  -  -  -  25
Merger-related transaction costs   -  -  -  -  46  46
Total special items   25  -  -  -  46  71
Adjusted income (loss) from operations $ 416$ 81$ 53$ 14$ (61)$ 503
              
Three Months Ended September 30, 2015   
Premiums, fees and other revenues and mail order pharmacy revenues $ 7,323$ 767$ 980$ 28$ (4)$ 9,094
Net investment income   85  26  84  90  -  285
Operating revenues $ 7,408$ 793$ 1,064$ 118$ (4)$ 9,379
Total revenues $ 7,427$ 792$ 1,055$ 119$ (4)$ 9,389
Shareholders' net income (loss) $ 475$ 58$ 78$ 17$ (81)$ 547
After-tax adjustments to reconcile to adjusted income from operations:             
Net realized investment (gains) losses   (14)  1  6  -  -  (7)
Amortization of other acquired intangible assets, net   21  3  -  -  -  24
Special Item:             
Merger-related transaction costs   -  -  -  -  29  29
Adjusted income (loss) from operations $ 482$ 62$ 84$ 17$ (52)$ 593

Nine Months Ended September 30, 2016   
Premiums, fees and other revenues and mail order pharmacy revenues $ 23,207$ 2,425$ 3,065$ 83$ (14)$ 28,766
Net investment income   230  82  253  270  13  848
Operating revenues $ 23,437$ 2,507$ 3,318$ 353$ (1)$ 29,614
Total revenues $ 23,510$ 2,507$ 3,356$ 352$ (1)$ 29,724
Shareholders' net income (loss) $ 1,414$ 214$ 81$ 53$ (277)$ 1,485
After-tax adjustments to reconcile to adjusted income from operations:             
Net realized investment (gains) losses   (49)  1  (25)  1  1  (71)
Amortization of other acquired intangible assets, net   56  16  -  -  -  72
Special Item:             
Charges associated with litigation matters   25  -  -  -  -  25
Merger-related transaction costs   -  -  -  -  108  108
Total special items   25  -  -  -  108  133
Adjusted income (loss) from operations $ 1,446$ 231$ 56$ 54$ (168)$ 1,619
              
              
              
(In millions) Global Health CareGlobal Supplemental BenefitsGroup Disability and LifeOther OperationsCorporateTotal
Nine Months Ended September 30, 2015   
Premiums, fees and other revenues and mail order pharmacy revenues $ 22,110$ 2,266$ 2,934$ 90$ (14)$ 27,386
Net investment income   251  78  252  276  1  858
Operating revenues $ 22,361$ 2,344$ 3,186$ 366$ (13)$ 28,244
Total revenues $ 22,437$ 2,344$ 3,207$ 373$ (13)$ 28,348
Shareholders' net income (loss) $ 1,440$ 195$ 254$ 61$ (282)$ 1,668
After-tax adjustments to reconcile to adjusted income from operations:             
Net realized investment (gains) losses   (50)  1  (13)  (6)  -  (68)
Amortization of other acquired intangible assets, net   64  12  -  -  -  76
Special Items:             
Debt extinguishment costs   -  -  -  -  65  65
Merger-related transaction costs   -  -  -  -  29  29
Total special items   -  -  -  -  94  94
Adjusted income (loss) from operations $ 1,454$ 208$ 241$ 55$ (188)$ 1,770