Segment Information (Tables)

12 Months Ended

Dec. 31, 2016

(In millions)
Year⁽¹⁾	Description and Financial Statement Line Item(s)		After-tax		Before-tax

2016	Risk corridor allowance (Other operating expenses, see page 148 in this Note for details)	$	80	$	124

2016	Merger related transaction costs (Other operating expenses, see Note 3 for details)	$	147	$	166

2016	Charges associated with litigation matters (Other operating expenses, see Note 21 for a description of litigation charges)	$	25	$	40

2015	Debt extinguishment costs (Other operating expenses, see Note 5 for details)	$	65	$	100

2015	Merger related transaction costs (Other operating expenses, see Note 3 for details)	$	57	$	66

Summarized segment financial information

(In millions)	Global Health Care		Global Supplemental Benefits		Group Disability and Life		Other Operations		Corporate		Total
2016
Premiums	$	23,295	$	3,226	$	4,002	$	103	$	-	$	30,626
Fees and other revenues		4,623		49		98		11		(21)		4,760
Net investment income		315		110		343		358		21		1,147
Mail order pharmacy revenues		2,966		-		-		-		-		2,966
Total operating revenues		31,199		3,385		4,443		472		-		39,499
Net realized investment gains (losses)		119		(5)		59		(5)		1		169
Total revenues		31,318		3,380		4,502		467		1		39,668
Depreciation and amortization		526		54		28		1		1		610
Total benefits and expenses		28,467		3,052		4,273		369		528		36,689
Income before taxes		2,851		328		229		98		(527)		2,979
Income taxes and net loss attributable to noncontrolling interests		1,100		60		65		30		(143)		1,112
Shareholders' net income by segment		1,751		268		164		68		(384)		1,867
After-tax adjustments to reconcile to adjusted income from operations:
Net realized investment (gains) losses		(78)		6		(39)		2		-		(109)
Amortization of other acquired intangible assets, net		74		20		-		-		-		94
Special items:
Risk corridor allowance		80		-		-		-		-		80
Merger-related transaction costs		-		-		-		-		147		147
Charges associated with litigation matters		25		-		-		-		-		25
Adjusted income from operations	$	1,852	$	294	$	125	$	70	$	(237)	$	2,104

2015
Premiums	$	22,696	$	3,000	$	3,843	$	103	$	-	$	29,642
Fees and other revenues		4,357		46		91		13		(19)		4,488
Net investment income		340		103		337		369		4		1,153
Mail order pharmacy revenues		2,536		-		-		-		-		2,536
Total operating revenues		29,929		3,149		4,271		485		(15)		37,819
Net realized investment gains		43		-		5		9		-		57
Total revenues		29,972		3,149		4,276		494		(15)		37,876
Depreciation and amortization		526		31		26		1		1		585
Total benefits and expenses		27,028		2,849		3,796		374		502		34,549
Income before taxes		2,944		300		480		120		(517)		3,327
Income taxes and net loss attributable to noncontrolling interests		1,150		33		152		40		(142)		1,233
Shareholders' net income by segment		1,794		267		328		80		(375)		2,094
After-tax adjustments to reconcile to adjusted income from operations:
Net realized investment (gains)		(30)		(1)		(4)		(5)		-		(40)
Amortization of other acquired intangible assets, net⁽¹⁾		84		(4)		-		-		-		80
Special items:
Debt extinguishment costs		-		-		-		-		65		65
Merger-related transaction costs		-		-		-		-		57		57
Adjusted income from operations	$	1,848	$	262	$	324	$	75	$	(253)	$	2,256

(1) Includes a $23 million bargain purchase gain for a 2015 acquisition.










(In millions)	Global Health Care		Global Supplemental Benefits		Group Disability and Life		Other Operations		Corporate		Total
2014
Premiums	$	20,709	$	2,844	$	3,549	$	112	$	-	$	27,214
Fees and other revenues		4,005		52		86		14		(16)		4,141
Net investment income		337		109		335		384		1		1,166
Mail order pharmacy revenues		2,239		-		-		-		-		2,239
Total operating revenues		27,290		3,005		3,970		510		(15)		34,760
Net realized investment gains		79		3		22		15		35		154
Total revenues		27,369		3,008		3,992		525		20		34,914
Depreciation and amortization		513		50		22		2		1		588
Total benefits and expenses		24,610		2,734		3,513		413		340		31,610
Income before taxes		2,759		274		479		112		(320)		3,304
Income taxes and net income attributable to noncontrolling interests		1,059		41		148		33		(79)		1,202
Shareholders' net income by segment		1,700		233		331		79		(241)		2,102
After-tax adjustments to reconcile to adjusted income from operations:
Net realized investment (gains)		(54)		(3)		(14)		(11)		(24)		(106)
Amortization of other acquired intangible assets, net		106		13		-		-		-		119
Adjusted income from operations	$	1,752	$	243	$	317	$	68	$	(265)	$	2,115

Revenue from external customers

(In millions)	2016		2015		2014
Global Health Care premiums by product:
Guaranteed cost	$	4,610	$	4,761	$	4,600
Experience-rated		2,383		2,329		2,322
Stop loss		3,082		2,701		2,318
International health care		1,859		1,834		1,827
Dental		1,586		1,392		1,257
Medicare		6,621		6,142		5,660
Medicaid		1,146		1,102		515
Medicare Part D		1,122		1,589		1,405
Other		886		846		805
Total premiums		23,295		22,696		20,709
Fees		4,368		4,107		3,767
Total Global Health Care premiums and fees		27,663		26,803		24,476
Disability		2,045		1,899		1,767
Life, Accident and Supplemental Health		5,300		5,054		4,739
Mail order pharmacy		2,966		2,536		2,239
Other		378		374		373
Total	$	38,352	$	36,666	$	33,594

Foreign and U.S. revenues from external customers

(In millions)	2016		2015		2014
U.S.	$	34,672	$	33,185	$	30,070
Foreign		3,680		3,481		3,524
Total	$	38,352	$	36,666	$	33,594