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Goodwill, Other Intangibles, and Property and Equipment (Tables)
12 Months Ended
Dec. 31, 2016
Goodwill Other Intangibles And Property And Equipment [Abstract]  
Goodwill activity
(In millions) 2016 2015
Balance at January 1,$ 6,019$ 5,989
Goodwill acquired:    
QualCare Alliance Networks, Inc.  -  74
Other  1  -
Impact of foreign currency translation  (40)  (44)
Balance at December 31,$ 5,980$ 6,019
Components of other assets, including other intangbiles
       
    Accumulated Net Carrying
(In millions) Cost Amortization Value
       
2016      
Customer relationships $ 1,256$ 965$ 291
Other   284  151  133
Total reported in other assets, including other intangibles  1,540  1,116  424
Value of business acquired (reported in deferred policy acquisition costs)  232  68  164
Internal-use software (reported in property and equipment)   2,766  1,997  769
Total other intangible assets $ 4,538$ 3,181$ 1,357
2015      
Customer relationships $ 1,264$ 867$ 397
Other   302  131  171
Total reported in other assets, including other intangibles  1,566  998  568
Value of business acquired (reported in deferred policy acquisition costs)  232  48  184
Internal-use software (reported in property and equipment)   2,442  1,708  734
Total other intangible assets $ 4,240$ 2,754$ 1,486
Components of property and equipment
       
    Accumulated Net Carrying
(In millions) Cost Amortization Value
       
2016      
Internal-use software$ 2,766 $ 1,997 $ 769
Other property and equipment      
Assets recorded under capital leases (1)  87  49  38
Other property and equipment not recorded under capital leases  1,511  782  729
Total other property and equipment  1,598  831  767
Total property and equipment$ 4,364$ 2,828$ 1,536
       
2015      
Internal-use software$ 2,442$ 1,708$ 734
Other property and equipment      
Assets recorded under capital leases (1)  90  44  46
Other property and equipment not recorded under capital leases  1,484  730  754
Total other property and equipment  1,574  774  800
Total property and equipment$ 4,016$ 2,482$ 1,534
       
(1) Current capital lease agreements are for equipment and generally have a term of 48 months with the equipment expected to be returned to the lessor at termination.
Components of depreciation and amortization
(In millions)201620152014
Internal-use software $ 303$ 288$ 260
Other property and equipment (1)  158  160  153
Value of business acquired (reported in deferred policy acquisition costs)  20  18  12
Other intangibles (2)  129  119  163
Total depreciation and amortization$ 610$ 585$ 588
       
(1) Other property and equipment includes amortization on assets recorded under capital leases of $20 million in 2016, $22 million in 2015 and $20 million in 2014.
(2) Includes the one-time $23 million bargain purchase gain on an acquisition in 2015.
Pre-tax amortization for intangible assets, including internal-use software
(In millions)Pre-tax Amortization
2017$ 389
2018$ 305
2019$ 215
2020$ 104
2021$ 89