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The Company reports its financial results in accordance with U.S. generally accepted accounting principles (GAAP). In the Company’s quarterly results releases, trend schedules, conference calls, slide presentations, and webcasts, it may use or discuss Non-GAAP financial measures, as defined by Regulation G of the Securities and Exchange Commission. The Company believes that the presentation of certain Non-GAAP financial measures in these materials provides information that is useful to investors because it allows for a more direct comparison of the Company’s performance for the period reported with the Company’s performance in prior periods. The Company cautions that Non-GAAP financial measures should be considered in addition to, but not as a substitute for, the Company’s reported GAAP results. Management defines the Non-GAAP financial measures used as follows:

•Non-GAAP Organic Contract Revenues - contract revenues from businesses that are included for the entire period in both the current and prior year periods, excluding contract revenues from storm restoration services, adjusted for the additional week in the fourth quarter of fiscal 2021, as a result of the Company’s 52/53 week fiscal year. Non-GAAP Organic Contract Revenue change percentage is calculated as the change in Non-GAAP Organic Contract Revenues from the comparable prior year period divided by the comparable prior year period Non-GAAP Organic Contract Revenues. Management believes Non-GAAP Organic Contract Revenues is a helpful measure for comparing the Company’s revenue performance with prior periods.

•Non-GAAP Adjusted EBITDA - net income before interest, taxes, depreciation and amortization, gain on sale of fixed assets, stock-based compensation expense, and certain non-recurring items. Management believes Non-GAAP Adjusted EBITDA is a helpful measure for comparing the Company’s operating performance with prior periods as well as with the performance of other companies with different capital structures or tax rates.

•Non-GAAP Adjusted Net Income - GAAP net income before the non-cash amortization of the debt discount and the related tax impact, certain tax impacts resulting from vesting and exercise of share-based awards, and certain non-recurring items. Management believes Non-GAAP Adjusted Net Income is a helpful measure for comparing the Company’s operating performance with prior periods.

•Non-cash amortization of debt discount on 2021 Convertible Notes - The Company’s 2021 Convertible Notes were allocated between debt and equity components. The difference between the principal amount and the carrying amount of the liability component of the 2021 Convertible Notes represented a debt discount. The debt discount was amortized over the term of the 2021 Convertible Notes but did not result in periodic cash interest payments. The Company excluded the non-cash amortization of the debt discount from its Non-GAAP financial measures because it believes it is useful to analyze the component of interest expense for the 2021 Convertible Notes that would be paid in cash. The exclusion of the non-cash amortization from the Company’s Non-GAAP financial measures provides management with a consistent measure for assessing financial results.

•Charges for a wage and hour litigation settlement - During the fourth quarter of fiscal 2021, the Company incurred a $2.3 million pre-tax charge for a wage and hour litigation settlement. The Company excludes the impact of this charge from its Non-GAAP financial measures because the Company believes it is not indicative of its underlying results in the current period.

•Goodwill impairment charge - During the first quarter of fiscal 2021, the Company incurred a goodwill impairment charge of $53.3 million for a reporting unit that performs installation services inside third party premises. Management believes excluding the goodwill impairment charge from the Company’s Non-GAAP financial measures assists investors’ overall understanding of the Company’s current financial performance and provides management with a consistent measure for assessing the current and historical financial results.

•Loss (gain) on debt extinguishment - During the first quarter of fiscal 2022, the Company recognized a loss on debt extinguishment of $0.1 million in connection with the amendment and restatement of its credit agreement. During fiscal 2021, the Company recognized a gain on debt extinguishment of $12.0 million in connection with its purchase of $401.7 million aggregate principal amount of the Company’s 2021 Convertible Notes for $371.4 million, including interest and fees. Management believes excluding the gain (loss) on debt extinguishment from the Company’s Non-GAAP financial measures assists investors’ overall understanding of the Company’s current financial performance and provides management with a consistent measure for assessing the current and historical financial results.

•Charge for warranty costs - During the first quarter of fiscal 2020, the Company recorded an $8.2 million pre-tax charge for estimated warranty costs for work performed for a customer in prior periods. The Company excludes the impact of this charge from its Non-GAAP financial measures because the Company believes it is not indicative of its underlying results in the current period.

•Recovery of previously reserved accounts receivable and contract assets - During the first quarter of fiscal 2020, the Company recognized $10.3 million of pre-tax income from the recovery of previously reserved accounts receivable and contract assets based on collections from a customer. The Company excludes the impact of this recovery from its Non-GAAP financial measures because the Company believes it is not indicative of its underlying results.

•Tax impact of the vesting and exercise of share-based awards - During fiscal 2020 through fiscal 2022, the Company excluded certain tax impacts resulting from the vesting and exercise of share-based awards. For comparability to other companies in the industry, the Company no longer excludes these tax impacts from its Non-GAAP measures beginning with the results for the first quarter of fiscal 2023.

•Tax effect from a net operating loss carryback under enacted CARES Act - During fiscal 2021, the Company recognized an income tax benefit of $2.6 million during the first quarter from a net operating loss carryback under the enacted U.S. Coronavirus Aid, Relief, and Economic Security (“CARES”) Act. The Company excludes this impact because the Company believes it is not indicative of the Company’s underlying results or ongoing operations.


Reconciliation of Non-GAAP Financial Measures to Comparable GAAP Financial Measures

Quarterly Non-GAAP Organic Contract Revenues
Unaudited
(Dollars in millions)

	Contract Revenues - GAAP		Revenues from acquired businesses1		Revenues from storm restoration services		Non-GAAP - Organic Revenues			Growth (Decline) %
Quarter Ended									GAAP - %			Non-GAAP - Organic %
January 27, 2024 (Q4 2024)	$	952.5	$	(57.5)	$	—	$	895.0		3.8	%		(2.5)	%
January 28, 2023 (Q4 2023)	$	917.5	$	—	$	—	$	917.5

October 28, 2023 (Q3 2024)	$	1,136.1	$	(45.2)	$	—	$	1,090.9		9.0	%		4.6	%
October 29, 2022 (Q3 2023)	$	1,042.4	$	—	$	—	$	1,042.4

July 29, 2023 (Q2 2024)	$	1,041.5	$	—	$	—	$	1,041.5		7.1	%		7.1	%
July 30, 2022 (Q2 2023)	$	972.3	$	—	$	—	$	972.3

April 29, 2023 (Q1 2024)	$	1,045.5	$	—	$	—	$	1,045.5		19.3	%		19.3	%
April 30, 2022 (Q1 2023)	$	876.3	$	—	$	—	$	876.3

January 28, 2023 (Q4 2023)	$	917.5	$	—	$	—	$	917.5		20.5	%		20.5	%
January 29, 2022 (Q4 2022)	$	761.5	$	—	$	—	$	761.5

October 29, 2022 (Q3 2023)	$	1,042.4	$	—	$	—	$	1,042.4		22.1	%		22.1	%
October 30, 2021 (Q3 2022)	$	854.0	$	—	$	—	$	854.0

July 30, 2022 (Q2 2023)	$	972.3	$	—	$	—	$	972.3		23.5	%		23.5	%
July 31, 2021 (Q2 2022)	$	787.6	$	—	$	—	$	787.6

April 30, 2022 (Q1 2023)	$	876.3	$	—	$	—	$	876.3		20.5	%		21.1	%
May 1, 2021 (Q1 2022)	$	727.5	$	—	$	(3.9)	$	723.6


Reconciliation of Non-GAAP Financial Measures to Comparable GAAP Financial Measures

Annual Non-GAAP Organic Contract Revenues
Unaudited
(Dollars in millions)

	Contract Revenues - GAAP		Revenues from acquired businesses1		Revenues from storm restoration services		Additional week as a result of the Company’s 52/53 week fiscal year2		Non-GAAP - Organic Revenues			Growth (Decline) %
Four Quarters Ended											GAAP - %			Non-GAAP - Organic %




January 27, 2024 (FY2024)	$	4,175.6	$	(102.7)	$	—	$	—	$	4,072.9		9.6	%		6.9	%
January 28, 2023 (FY2023)	$	3,808.5	$	—	$	—	$	—	$	3,808.5

January 28, 2023 (FY2023)	$	3,808.5	$	—	$	—	$	—	$	3,808.5		21.7	%		21.8	%
January 29, 2022 (FY2022)	$	3,130.5	$	—	$	(3.9)	$	—	$	3,126.7

January 29, 2022 (FY2022)	$	3,130.5	$	—	$	(3.9)	$	—	$	3,126.7		(2.1)	%		(0.2)	%
January 30, 2021 (FY2021)	$	3,199.2	$	—	$	(14.6)	$	(53.2)	$	3,131.4

January 30, 2021 (FY2021)	$	3,199.2	$	—	$	(14.6)	$	(53.2)	$	3,131.4		(4.2)	%		(6.1)	%
January 25, 2020 (FY2020)	$	3,339.7	$	—	$	(4.7)	$	—	$	3,335.0

January 25, 2020 (FY2020)	$	3,339.7	$	(26.6)	$	(4.7)	$	—	$	3,308.3		6.8	%		8.3	%
January 26, 2019 (FY2019)	$	3,127.7	$	(29.6)	$	(42.9)	$	—	$	3,055.3


	Quarter Ended
	4/30/22			7/30/22			10/29/22			1/28/23			4/29/23			7/29/23			10/28/23			1/27/24
	Q1-23			Q2-23			Q3-23			Q4-23			Q1-24			Q2-24			Q3-24			Q4-24
Net income	$	19.5		$	43.9		$	54.0		$	24.8		$	51.5		$	60.2		$	83.7		$	23.4
Interest expense, net	9.1			9.3			10.6			11.6			11.4			12.3			14.0			15.0
Provision for income taxes	0.7			15.0			15.1			7.1			14.6			21.5			28.6			8.4
Depreciation and amortization	36.6			35.3			35.5			36.7			37.3			38.0			42.5			45.3
Earnings Before Interest, Taxes, Depreciation & Amortization (“EBITDA”)	66.0			103.5			115.2			80.2			114.7			132.0			168.8			92.1
Gain on sale of fixed assets	(5.4)			(3.5)			(5.1)			(2.8)			(7.8)			(7.6)			(8.4)			(4.6)
Stock-based compensation expense	3.1			4.6			4.5			5.7			6.6			6.3			6.3			6.2
Non-GAAP Adjusted EBITDA	$	63.7		$	104.7		$	114.6		$	83.1		$	113.5		$	130.8		$	166.8		$	93.7

Contract revenues	$	876.3		$	972.3		$	1,042.4		$	917.5		$	1,045.5		$	1,041.5		$	1,136.1		$	952.5
Non-GAAP Adjusted EBITDA % of contract revenues	7.3		%	10.8		%	11.0		%	9.1		%	10.9		%	12.6		%	14.7		%	9.8		%


Reconciliation of Non-GAAP Financial Measures to Comparable GAAP Financial Measures

Annual Non-GAAP Adjusted EBITDA
Unaudited
(Dollars in millions)

	Fiscal Year Ended
	1/25/20			1/30/21			1/29/22			1/28/23			1/27/24
	FY2020			FY2021			FY2022			FY2023			FY2024
Net income	$	57.2		$	34.3		$	48.6		$	142.2		$	218.9
Interest expense, net	50.9			29.7			33.2			40.6			52.6
Provision for income taxes	21.3			24.9			4.2			37.9			73.1
Depreciation and amortization	187.6			175.9			152.7			144.2			163.1
Earnings Before Interest, Taxes, Depreciation & Amortization (“EBITDA”)	317.0			264.8			238.6			364.9			507.7
Gain on sale of fixed assets	(14.9)			(10.0)			(4.2)			(16.8)			(28.3)
Stock-based compensation expense	10.0			12.8			9.9			17.9			25.5
Loss (gain) on debt extinguishment3,4,5	0.1			(12.0)			0.1			—			—
Charges for a wage and hour litigation settlement6	—			2.3			—			—			—
Goodwill impairment charge7	—			53.3			—			—			—
Charge for warranty costs8	8.2			—			—			—			—
Recovery of accounts receivable and contract assets9	(10.3)			—			—			—			—
Non-GAAP Adjusted EBITDA	$	310.0		$	311.0		$	244.3		$	366.1		$	504.8

Contract revenues	$	3,339.7		$	3,199.2		$	3,130.5		$	3,808.5		$	4,175.6
Non-GAAP Adjusted EBITDA % of contract revenues	9.3		%	9.7		%	7.8		%	9.6		%	12.1		%


Reconciliation of Non-GAAP Financial Measures to Comparable GAAP Financial Measures

Annual Non-GAAP Adjusted Net Income and Non-GAAP Adjusted Diluted Earnings Per Common Share
Unaudited
(Dollars and shares in millions, except per share amounts)

In fiscal 2020 through fiscal 2022, the Company excluded certain tax impacts from the vesting and exercise of share-based awards when calculating Non-GAAP Adjusted Net Income. For comparability to other companies in the industry, the Company no longer excludes these tax impacts from its Non-GAAP measures beginning with the results for the first quarter of fiscal 2023.

	Fiscal Year Ended
	1/25/20		1/30/21		1/29/22		1/28/23		1/27/24
	FY2020		FY2021		FY2022		FY2023		FY2024
Net income	$	57.2	$	34.3	$	48.6	$	142.2	$	218.9
Adjustments:
Cost of earned revenues, excluding depreciation and amortization6,8	8.2		2.1		—		—		—
General and administrative6,9	(10.3)		0.2		—		—		—
Goodwill impairment charge7	—		53.3		—		—		—
Interest expense, net10	20.1		7.4		1.7		—		—
Loss (gain) on debt extinguishment3,4	—		(12.0)		0.1		—		—

Income before income taxes	18.0		50.9		1.7		—		—
Provision for income taxes11,12	2.8		3.8		3.4		—		—
Total adjustments, net of tax	15.2		47.1		(1.6)		—		—

Non-GAAP Adjusted Net Income	72.4		81.4		46.9		142.2		218.9

Diluted earnings per common share	$	1.80	$	1.07	$	1.57	$	4.74	$	7.37
Total adjustments, net of tax	0.48		1.47		(0.05)		—		—
Non-GAAP Adjusted Diluted Earnings per Common Share	$	2.27	$	2.54	$	1.52	$	4.74	$	7.37



Shares used in computing Non-GAAP Adjusted Diluted Earnings per Common Share	31.8		32.1		30.8		30.0		29.7


Reconciliation of Non-GAAP Financial Measures to Comparable GAAP Financial Measures

Calculation of Cumulative Cash Flows Fiscal 2014 through Fiscal 2024
Unaudited
(Dollars in millions)



	Net Cash Provided by Operating Activities		Capital Expenditures, net of Proceeds from Assets Sales		Cash Paid for Acquisitions, net of Cash Acquired		Repurchases of Common Stock		Borrowings and Other Financing Activities13		Other Investing Activities14		Total Amount Provided by (Used in) Other Financing and Investing Activities
Fiscal 2024	$	259.0	$	(183.3)	$	(122.9)	$	(49.7)	$	(26.3)	$	—	$	(26.3)
Fiscal 2023	164.8		(183.6)		(0.4)		(48.7)		(18.7)		—		(18.7)
Fiscal 2022	308.7		(151.7)		—		(106.1)		248.1		—		248.1
Fiscal 2021	381.8		(44.6)		—		(100.0)		(283.4)		—		(283.4)
Fiscal 2020	58.0		(101.5)		—		—		(31.1)		0.3		(30.8)
Fiscal 2019	124.4		(142.0)		(20.9)		—		80.9		1.6		82.5
Six months ended January 27, 2018	160.5		(76.0)		—		(16.9)		(21.5)		(0.7)		(22.2)
Fiscal 2017	256.4		(185.2)		(24.2)		(62.9)		20.4		0.3		20.7
Fiscal 2016	261.5		(175.5)		(157.2)		(170.0)		254.1		(0.5)		253.6
Fiscal 2015	141.9		(93.6)		(31.9)		(87.1)		75.9		(4.5)		71.4
Fiscal 2014	84.2		(73.7)		(17.1)		(10.0)		19.0		(0.3)		18.7
Cumulative	$	2,201.2	$	(1,410.7)	$	(374.6)	$	(651.5)	$	317.6	$	(3.9)	$	313.6

Cash and cash equivalents at January 27, 2024							$	101.1
Cash and cash equivalents at July 27, 2013							18.6
Net increase in cash and cash equivalents							82.5
Net decrease in restricted cash15							(4.3)
Total increase in cash, cash equivalents, and restricted cash							$	78.1

4 During fiscal 2021, the Company purchased $401.7 million aggregate principal amount of its 2021 Convertible Notes for $371.4 million, including interest and fees. The purchase price was allocated between the debt and equity components of the 2021 Convertible Notes. Based on the net carrying amount of the 2021 Convertible Notes, the Company recognized a net gain on debt extinguishment of $12.0 million after the write-off of associated debt issuance costs. The Company also recognized the equity component of the settlement of the 2021 Convertible Notes.

5 During fiscal 2020, the Company purchased $25.0 million aggregate principal amount of its 2021 Convertible Notes for $24.3 million, including interest and fees. The purchase price was allocated between the debt and equity components of the 2021 Convertible Notes. Based on the net carrying amount of the 2021 Convertible Notes, the Company recognized a net loss on debt extinguishment of $0.1 million after the write-off of associated debt issuance costs. The Company also recognized the equity component of the settlement of the 2021 Convertible Notes.

11 During fiscal 2020 through fiscal 2022, the Company excluded certain tax impacts from the vesting and exercise of share-based awards when calculating Non-GAAP Adjusted Net Income. For comparability to other companies in the industry, the Company no longer excludes these tax impacts from its Non-GAAP measures beginning with the results for the first quarter of fiscal 2023.

12 Amounts represent the tax related impact of all pre-tax adjustments. Additionally, during fiscal 2020, the Company recognized an income tax expense of $1.1 million on a previous tax year filing and, during fiscal 2021, the Company recognized an income tax benefit of $2.6 million from a net operating loss carryback under the enacted U.S. Coronavirus Aid, Relief, and Economic Security (CARES) Act.

15 The Company adopted Accounting Standards Update No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash ("ASU 2016-18"), effective January 28, 2018. ASU 2016-18 requires that restricted cash be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. Prior to the adoption of this guidance, changes in restricted cash were presented within cash flows in other investing activities.