XML 98 R47.htm IDEA: XBRL DOCUMENT v3.22.0.1
Revenue Recognition Revenue Recognition (Tables)
12 Months Ended
Dec. 31, 2021
Disaggregation of Revenue [Table Text Block] Entergy’s total revenues for the years ended December 31, 2021, 2020 and 2019 are as follows:
202120202019
(In Thousands)
Utility:
Residential$3,981,846 $3,550,317 $3,531,500 
Commercial2,610,207 2,292,740 2,475,586 
Industrial2,942,370 2,331,170 2,541,287 
Governmental245,685 212,131 228,470 
Total billed retail9,780,108 8,386,358 8,776,843 
Sales for resale (a)601,895 295,810 285,722 
Other electric revenues (b)375,312 348,102 343,143 
Revenues from contracts with customers10,757,315 9,030,270 9,405,708 
Other revenues (c)116,680 16,373 24,270 
Total electric revenues10,873,995 9,046,643 9,429,978 
Natural gas170,610 124,008 153,954 
Entergy Wholesale Commodities:
Competitive businesses sales from contracts with customers (a)672,493 771,360 1,164,552 
Other revenues (c)25,798 171,625 130,189 
Total competitive businesses revenues698,291 942,985 1,294,741 
Total operating revenues$11,742,896 $10,113,636 $10,878,673 
Allowance For Doubtful Accounts [Table Text Block] The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the years ended December 31, 2021 and 2020.
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
Provisions (a)56.2 30.4 16.7 0.7 7.3 1.1 
Write-offs(118.2)(38.9)(38.3)(15.7)(12.3)(13.0)
Recoveries12.9 3.3 5.1 2.7 0.9 0.9 
Balance as of December 31, 2021$68.6 $13.1 $29.2 $7.2 $13.3 $5.8 
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2019$7.4 $1.2 $1.9 $0.6 $3.2 $0.5 
Provisions (b)109.0 16.2 43.7 18.8 14.1 16.2 
Write-offs(8.6)(1.8)(3.5)(1.2)(1.0)(1.1)
Recoveries9.9 2.7 3.6 1.3 1.1 1.2 
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of $30.4 million for Entergy, $22.2 million for Entergy Arkansas, $7.4 million for Entergy Louisiana, ($2.4) million for Entergy Mississippi, $4.3 million for Entergy New Orleans, and ($1.1) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
(b)Provisions include estimated incremental bad debt expenses resulting from the COVID-19 pandemic of $87.1 million for Entergy, $10.5 million for Entergy Arkansas, $36 million for Entergy Louisiana, $15.5 million for Entergy Mississippi, $12.2 million for Entergy New Orleans, and $12.9 million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
Entergy Arkansas [Member]  
Disaggregation of Revenue [Table Text Block]
The Utility operating companies’ total revenues for the year ended December 31, 2021 were as follows:
2021Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$882,773 $1,484,612 $578,258 $269,891 $766,312 
Commercial480,401 1,055,825 439,950 208,104 425,927 
Industrial496,661 1,771,311 150,698 30,751 492,949 
Governmental19,112 82,503 46,248 71,584 26,238 
Total billed retail1,878,947 4,394,251 1,215,154 580,330 1,711,426 
Sales for resale (a)311,791 391,424 124,632 88,349 145,719 
Other electric revenues (b)130,443 148,304 58,357 1,813 41,805 
Revenues from contracts with customers2,321,181 4,933,979 1,398,143 670,492 1,898,950 
Other revenues (c)17,409 60,480 8,203 1,739 3,561 
Total electric revenues2,338,590 4,994,459 1,406,346 672,231 1,902,511 
Natural gas— 73,989 — 96,621 — 
Total operating revenues$2,338,590 $5,068,448 $1,406,346 $768,852 $1,902,511 

The Utility operating companies’ total revenues for the year ended December 31, 2020 were as follows:
2020Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$841,162 $1,270,187 $523,379 $243,502 $672,087 
Commercial466,273 886,548 395,875 179,406 364,638 
Industrial461,907 1,314,234 145,100 24,248 385,681 
Governmental18,011 68,901 41,955 59,819 23,445 
Total billed retail1,787,353 3,539,870 1,106,309 506,975 1,445,851 
Sales for resale (a)173,115 333,594 77,530 33,213 100,273 
Other electric revenues (b)109,642 141,004 54,590 8,294 39,981 
Revenues from contracts with customers2,070,110 4,014,468 1,238,429 548,482 1,586,105 
Other revenues (c)14,384 4,595 9,425 12,150 1,020 
Total electric revenues2,084,494 4,019,063 1,247,854 560,632 1,587,125 
Natural gas— 50,799 — 73,209 — 
Total operating revenues$2,084,494 $4,069,862 $1,247,854 $633,841 $1,587,125 
Allowance For Doubtful Accounts [Table Text Block] The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the years ended December 31, 2021 and 2020.
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
Provisions (a)56.2 30.4 16.7 0.7 7.3 1.1 
Write-offs(118.2)(38.9)(38.3)(15.7)(12.3)(13.0)
Recoveries12.9 3.3 5.1 2.7 0.9 0.9 
Balance as of December 31, 2021$68.6 $13.1 $29.2 $7.2 $13.3 $5.8 
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2019$7.4 $1.2 $1.9 $0.6 $3.2 $0.5 
Provisions (b)109.0 16.2 43.7 18.8 14.1 16.2 
Write-offs(8.6)(1.8)(3.5)(1.2)(1.0)(1.1)
Recoveries9.9 2.7 3.6 1.3 1.1 1.2 
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of $30.4 million for Entergy, $22.2 million for Entergy Arkansas, $7.4 million for Entergy Louisiana, ($2.4) million for Entergy Mississippi, $4.3 million for Entergy New Orleans, and ($1.1) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
(b)Provisions include estimated incremental bad debt expenses resulting from the COVID-19 pandemic of $87.1 million for Entergy, $10.5 million for Entergy Arkansas, $36 million for Entergy Louisiana, $15.5 million for Entergy Mississippi, $12.2 million for Entergy New Orleans, and $12.9 million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
Entergy Louisiana [Member]  
Disaggregation of Revenue [Table Text Block]
The Utility operating companies’ total revenues for the year ended December 31, 2021 were as follows:
2021Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$882,773 $1,484,612 $578,258 $269,891 $766,312 
Commercial480,401 1,055,825 439,950 208,104 425,927 
Industrial496,661 1,771,311 150,698 30,751 492,949 
Governmental19,112 82,503 46,248 71,584 26,238 
Total billed retail1,878,947 4,394,251 1,215,154 580,330 1,711,426 
Sales for resale (a)311,791 391,424 124,632 88,349 145,719 
Other electric revenues (b)130,443 148,304 58,357 1,813 41,805 
Revenues from contracts with customers2,321,181 4,933,979 1,398,143 670,492 1,898,950 
Other revenues (c)17,409 60,480 8,203 1,739 3,561 
Total electric revenues2,338,590 4,994,459 1,406,346 672,231 1,902,511 
Natural gas— 73,989 — 96,621 — 
Total operating revenues$2,338,590 $5,068,448 $1,406,346 $768,852 $1,902,511 

The Utility operating companies’ total revenues for the year ended December 31, 2020 were as follows:
2020Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$841,162 $1,270,187 $523,379 $243,502 $672,087 
Commercial466,273 886,548 395,875 179,406 364,638 
Industrial461,907 1,314,234 145,100 24,248 385,681 
Governmental18,011 68,901 41,955 59,819 23,445 
Total billed retail1,787,353 3,539,870 1,106,309 506,975 1,445,851 
Sales for resale (a)173,115 333,594 77,530 33,213 100,273 
Other electric revenues (b)109,642 141,004 54,590 8,294 39,981 
Revenues from contracts with customers2,070,110 4,014,468 1,238,429 548,482 1,586,105 
Other revenues (c)14,384 4,595 9,425 12,150 1,020 
Total electric revenues2,084,494 4,019,063 1,247,854 560,632 1,587,125 
Natural gas— 50,799 — 73,209 — 
Total operating revenues$2,084,494 $4,069,862 $1,247,854 $633,841 $1,587,125 
Allowance For Doubtful Accounts [Table Text Block] The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the years ended December 31, 2021 and 2020.
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
Provisions (a)56.2 30.4 16.7 0.7 7.3 1.1 
Write-offs(118.2)(38.9)(38.3)(15.7)(12.3)(13.0)
Recoveries12.9 3.3 5.1 2.7 0.9 0.9 
Balance as of December 31, 2021$68.6 $13.1 $29.2 $7.2 $13.3 $5.8 
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2019$7.4 $1.2 $1.9 $0.6 $3.2 $0.5 
Provisions (b)109.0 16.2 43.7 18.8 14.1 16.2 
Write-offs(8.6)(1.8)(3.5)(1.2)(1.0)(1.1)
Recoveries9.9 2.7 3.6 1.3 1.1 1.2 
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of $30.4 million for Entergy, $22.2 million for Entergy Arkansas, $7.4 million for Entergy Louisiana, ($2.4) million for Entergy Mississippi, $4.3 million for Entergy New Orleans, and ($1.1) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
(b)Provisions include estimated incremental bad debt expenses resulting from the COVID-19 pandemic of $87.1 million for Entergy, $10.5 million for Entergy Arkansas, $36 million for Entergy Louisiana, $15.5 million for Entergy Mississippi, $12.2 million for Entergy New Orleans, and $12.9 million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
Entergy Mississippi [Member]  
Disaggregation of Revenue [Table Text Block]
The Utility operating companies’ total revenues for the year ended December 31, 2021 were as follows:
2021Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$882,773 $1,484,612 $578,258 $269,891 $766,312 
Commercial480,401 1,055,825 439,950 208,104 425,927 
Industrial496,661 1,771,311 150,698 30,751 492,949 
Governmental19,112 82,503 46,248 71,584 26,238 
Total billed retail1,878,947 4,394,251 1,215,154 580,330 1,711,426 
Sales for resale (a)311,791 391,424 124,632 88,349 145,719 
Other electric revenues (b)130,443 148,304 58,357 1,813 41,805 
Revenues from contracts with customers2,321,181 4,933,979 1,398,143 670,492 1,898,950 
Other revenues (c)17,409 60,480 8,203 1,739 3,561 
Total electric revenues2,338,590 4,994,459 1,406,346 672,231 1,902,511 
Natural gas— 73,989 — 96,621 — 
Total operating revenues$2,338,590 $5,068,448 $1,406,346 $768,852 $1,902,511 

The Utility operating companies’ total revenues for the year ended December 31, 2020 were as follows:
2020Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$841,162 $1,270,187 $523,379 $243,502 $672,087 
Commercial466,273 886,548 395,875 179,406 364,638 
Industrial461,907 1,314,234 145,100 24,248 385,681 
Governmental18,011 68,901 41,955 59,819 23,445 
Total billed retail1,787,353 3,539,870 1,106,309 506,975 1,445,851 
Sales for resale (a)173,115 333,594 77,530 33,213 100,273 
Other electric revenues (b)109,642 141,004 54,590 8,294 39,981 
Revenues from contracts with customers2,070,110 4,014,468 1,238,429 548,482 1,586,105 
Other revenues (c)14,384 4,595 9,425 12,150 1,020 
Total electric revenues2,084,494 4,019,063 1,247,854 560,632 1,587,125 
Natural gas— 50,799 — 73,209 — 
Total operating revenues$2,084,494 $4,069,862 $1,247,854 $633,841 $1,587,125 
The Utility operating companies’ total revenues for the year ended December 31, 2019 were as follows:

2019Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$795,269 $1,270,478 $562,219 $245,081 $658,453 
Commercial538,850 947,412 444,173 202,138 343,013 
Industrial520,958 1,450,966 164,491 31,824 373,048 
Governmental20,795 71,046 44,300 70,865 21,464 
Total billed retail1,875,872 3,739,902 1,215,183 549,908 1,395,978 
Sales for resale (a)257,864 333,395 39,295 38,626 59,074 
Other electric revenues (b)112,618 135,783 58,269 9,842 32,424 
Revenues from contracts with customers2,246,354 4,209,080 1,312,747 598,376 1,487,476 
Other revenues (c)13,240 13,947 10,296 (3,959)1,479 
Total electric revenues2,259,594 4,223,027 1,323,043 594,417 1,488,955 
Natural gas— 62,148 — 91,806 — 
Total operating revenues$2,259,594 $4,285,175 $1,323,043 $686,223 $1,488,955 

(a)Sales for resale and competitive businesses sales include day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments, and includes them as part of customer revenues.
(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market and unbilled revenue.
(c)Other revenues include the settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.
Allowance For Doubtful Accounts [Table Text Block] The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the years ended December 31, 2021 and 2020.
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
Provisions (a)56.2 30.4 16.7 0.7 7.3 1.1 
Write-offs(118.2)(38.9)(38.3)(15.7)(12.3)(13.0)
Recoveries12.9 3.3 5.1 2.7 0.9 0.9 
Balance as of December 31, 2021$68.6 $13.1 $29.2 $7.2 $13.3 $5.8 
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2019$7.4 $1.2 $1.9 $0.6 $3.2 $0.5 
Provisions (b)109.0 16.2 43.7 18.8 14.1 16.2 
Write-offs(8.6)(1.8)(3.5)(1.2)(1.0)(1.1)
Recoveries9.9 2.7 3.6 1.3 1.1 1.2 
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of $30.4 million for Entergy, $22.2 million for Entergy Arkansas, $7.4 million for Entergy Louisiana, ($2.4) million for Entergy Mississippi, $4.3 million for Entergy New Orleans, and ($1.1) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
(b)Provisions include estimated incremental bad debt expenses resulting from the COVID-19 pandemic of $87.1 million for Entergy, $10.5 million for Entergy Arkansas, $36 million for Entergy Louisiana, $15.5 million for Entergy Mississippi, $12.2 million for Entergy New Orleans, and $12.9 million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
Entergy New Orleans [Member]  
Disaggregation of Revenue [Table Text Block]
The Utility operating companies’ total revenues for the year ended December 31, 2021 were as follows:
2021Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$882,773 $1,484,612 $578,258 $269,891 $766,312 
Commercial480,401 1,055,825 439,950 208,104 425,927 
Industrial496,661 1,771,311 150,698 30,751 492,949 
Governmental19,112 82,503 46,248 71,584 26,238 
Total billed retail1,878,947 4,394,251 1,215,154 580,330 1,711,426 
Sales for resale (a)311,791 391,424 124,632 88,349 145,719 
Other electric revenues (b)130,443 148,304 58,357 1,813 41,805 
Revenues from contracts with customers2,321,181 4,933,979 1,398,143 670,492 1,898,950 
Other revenues (c)17,409 60,480 8,203 1,739 3,561 
Total electric revenues2,338,590 4,994,459 1,406,346 672,231 1,902,511 
Natural gas— 73,989 — 96,621 — 
Total operating revenues$2,338,590 $5,068,448 $1,406,346 $768,852 $1,902,511 

The Utility operating companies’ total revenues for the year ended December 31, 2020 were as follows:
2020Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$841,162 $1,270,187 $523,379 $243,502 $672,087 
Commercial466,273 886,548 395,875 179,406 364,638 
Industrial461,907 1,314,234 145,100 24,248 385,681 
Governmental18,011 68,901 41,955 59,819 23,445 
Total billed retail1,787,353 3,539,870 1,106,309 506,975 1,445,851 
Sales for resale (a)173,115 333,594 77,530 33,213 100,273 
Other electric revenues (b)109,642 141,004 54,590 8,294 39,981 
Revenues from contracts with customers2,070,110 4,014,468 1,238,429 548,482 1,586,105 
Other revenues (c)14,384 4,595 9,425 12,150 1,020 
Total electric revenues2,084,494 4,019,063 1,247,854 560,632 1,587,125 
Natural gas— 50,799 — 73,209 — 
Total operating revenues$2,084,494 $4,069,862 $1,247,854 $633,841 $1,587,125 
Allowance For Doubtful Accounts [Table Text Block] The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the years ended December 31, 2021 and 2020.
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
Provisions (a)56.2 30.4 16.7 0.7 7.3 1.1 
Write-offs(118.2)(38.9)(38.3)(15.7)(12.3)(13.0)
Recoveries12.9 3.3 5.1 2.7 0.9 0.9 
Balance as of December 31, 2021$68.6 $13.1 $29.2 $7.2 $13.3 $5.8 
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2019$7.4 $1.2 $1.9 $0.6 $3.2 $0.5 
Provisions (b)109.0 16.2 43.7 18.8 14.1 16.2 
Write-offs(8.6)(1.8)(3.5)(1.2)(1.0)(1.1)
Recoveries9.9 2.7 3.6 1.3 1.1 1.2 
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of $30.4 million for Entergy, $22.2 million for Entergy Arkansas, $7.4 million for Entergy Louisiana, ($2.4) million for Entergy Mississippi, $4.3 million for Entergy New Orleans, and ($1.1) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
(b)Provisions include estimated incremental bad debt expenses resulting from the COVID-19 pandemic of $87.1 million for Entergy, $10.5 million for Entergy Arkansas, $36 million for Entergy Louisiana, $15.5 million for Entergy Mississippi, $12.2 million for Entergy New Orleans, and $12.9 million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
Entergy Texas [Member]  
Disaggregation of Revenue [Table Text Block]
The Utility operating companies’ total revenues for the year ended December 31, 2021 were as follows:
2021Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$882,773 $1,484,612 $578,258 $269,891 $766,312 
Commercial480,401 1,055,825 439,950 208,104 425,927 
Industrial496,661 1,771,311 150,698 30,751 492,949 
Governmental19,112 82,503 46,248 71,584 26,238 
Total billed retail1,878,947 4,394,251 1,215,154 580,330 1,711,426 
Sales for resale (a)311,791 391,424 124,632 88,349 145,719 
Other electric revenues (b)130,443 148,304 58,357 1,813 41,805 
Revenues from contracts with customers2,321,181 4,933,979 1,398,143 670,492 1,898,950 
Other revenues (c)17,409 60,480 8,203 1,739 3,561 
Total electric revenues2,338,590 4,994,459 1,406,346 672,231 1,902,511 
Natural gas— 73,989 — 96,621 — 
Total operating revenues$2,338,590 $5,068,448 $1,406,346 $768,852 $1,902,511 

The Utility operating companies’ total revenues for the year ended December 31, 2020 were as follows:
2020Entergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
(In Thousands)
Residential$841,162 $1,270,187 $523,379 $243,502 $672,087 
Commercial466,273 886,548 395,875 179,406 364,638 
Industrial461,907 1,314,234 145,100 24,248 385,681 
Governmental18,011 68,901 41,955 59,819 23,445 
Total billed retail1,787,353 3,539,870 1,106,309 506,975 1,445,851 
Sales for resale (a)173,115 333,594 77,530 33,213 100,273 
Other electric revenues (b)109,642 141,004 54,590 8,294 39,981 
Revenues from contracts with customers2,070,110 4,014,468 1,238,429 548,482 1,586,105 
Other revenues (c)14,384 4,595 9,425 12,150 1,020 
Total electric revenues2,084,494 4,019,063 1,247,854 560,632 1,587,125 
Natural gas— 50,799 — 73,209 — 
Total operating revenues$2,084,494 $4,069,862 $1,247,854 $633,841 $1,587,125 
Allowance For Doubtful Accounts [Table Text Block] The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the years ended December 31, 2021 and 2020.
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
Provisions (a)56.2 30.4 16.7 0.7 7.3 1.1 
Write-offs(118.2)(38.9)(38.3)(15.7)(12.3)(13.0)
Recoveries12.9 3.3 5.1 2.7 0.9 0.9 
Balance as of December 31, 2021$68.6 $13.1 $29.2 $7.2 $13.3 $5.8 
EntergyEntergy
Arkansas
Entergy
Louisiana
Entergy
Mississippi
Entergy
New
Orleans
Entergy
Texas
 (In Millions)
Balance as of December 31, 2019$7.4 $1.2 $1.9 $0.6 $3.2 $0.5 
Provisions (b)109.0 16.2 43.7 18.8 14.1 16.2 
Write-offs(8.6)(1.8)(3.5)(1.2)(1.0)(1.1)
Recoveries9.9 2.7 3.6 1.3 1.1 1.2 
Balance as of December 31, 2020$117.7 $18.3 $45.7 $19.5 $17.4 $16.8 
(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of $30.4 million for Entergy, $22.2 million for Entergy Arkansas, $7.4 million for Entergy Louisiana, ($2.4) million for Entergy Mississippi, $4.3 million for Entergy New Orleans, and ($1.1) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.
(b)Provisions include estimated incremental bad debt expenses resulting from the COVID-19 pandemic of $87.1 million for Entergy, $10.5 million for Entergy Arkansas, $36 million for Entergy Louisiana, $15.5 million for Entergy Mississippi, $12.2 million for Entergy New Orleans, and $12.9 million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements for discussion of the COVID-19 orders issued by retail regulators.