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Accounting Policies - Narrative (Details)
1 Months Ended 3 Months Ended 12 Months Ended
Apr. 30, 2018
USD ($)
Dec. 31, 2019
USD ($)
Sep. 30, 2019
USD ($)
Jun. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Sep. 30, 2018
USD ($)
Jun. 30, 2018
USD ($)
Mar. 31, 2018
USD ($)
Dec. 31, 2019
USD ($)
units
Segment
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Jan. 01, 2018
USD ($)
Property, Plant and Equipment [Line Items]                          
Number of reportable segments | Segment                   4      
Consideration paid for acquisition, net of cash acquired                   $ 91,000,000 $ 401,000,000    
Retained earnings (accumulated deficit)   $ 12,205,000,000       $ 11,284,000,000       12,205,000,000 11,284,000,000    
Total revenue   (1,735,000,000) $ (1,689,000,000) $ (1,704,000,000) $ (1,571,000,000) (1,536,000,000) $ (1,546,000,000) $ (1,609,000,000) $ (1,567,000,000) (6,699,000,000) (6,258,000,000) $ (6,063,000,000)  
Contract assets   28,000,000       26,000,000       28,000,000 26,000,000    
Remaining performance obligations   1,900,000,000               $ 1,900,000,000      
Revenue recognized next year (as a percent)                   50.00%      
Revenue recognized within two years (as a percent)                   75.00%      
Market value of cash and cash equivalents   2,866,000,000       1,917,000,000       $ 2,866,000,000 1,917,000,000    
Gross deferred technology costs   212,000,000       205,000,000       212,000,000 205,000,000    
Accumulated amortization of deferred technology costs   129,000,000       105,000,000       129,000,000 105,000,000    
Fair value of our long-term debt borrowings   3,900,000,000       3,800,000,000       $ 3,900,000,000 3,800,000,000    
Number of reporting units | units                   4      
Cost of advertisement                   $ 34,000,000 33,000,000 33,000,000  
Undistributed accumulated earnings of foreign subsidiary   3,200,000,000               3,200,000,000      
Undistributed accumulated earnings of foreign subsidiary to be indefinitely reinvested   776,000,000               776,000,000      
Goodwill impairment                   0 0 0  
Indefinite-lived intangible asset impairment                   $ 0 0 0  
Minimum | Software and Software Development Costs                          
Property, Plant and Equipment [Line Items]                          
Property, plant and equipment useful life                   3 years      
Minimum | Building Improvements                          
Property, Plant and Equipment [Line Items]                          
Property, plant and equipment useful life                   15 years      
Minimum | Equipment                          
Property, Plant and Equipment [Line Items]                          
Property, plant and equipment useful life                   2 years      
Maximum | Software and Software Development Costs                          
Property, Plant and Equipment [Line Items]                          
Property, plant and equipment useful life                   7 years      
Maximum | Building Improvements                          
Property, Plant and Equipment [Line Items]                          
Property, plant and equipment useful life                   40 years      
Maximum | Equipment                          
Property, Plant and Equipment [Line Items]                          
Property, plant and equipment useful life                   10 years      
Kensho Technologies                          
Property, Plant and Equipment [Line Items]                          
Consideration paid for acquisition, net of cash acquired $ 550,000,000                        
Restricted cash   15,000,000       32,000,000       $ 15,000,000 32,000,000    
Difference between Revenue Guidance in Effect before and after Topic 606 | Accounting Standards Update 2014-09                          
Property, Plant and Equipment [Line Items]                          
Retained earnings (accumulated deficit)                         $ 35,000,000
Unearned revenue recognized                   1,700,000,000      
Capitalized contract costs   $ 115,000,000       $ 101,000,000       115,000,000 101,000,000    
Non-transaction                          
Property, Plant and Equipment [Line Items]                          
Total revenue                   (1,401,000,000) (1,408,000,000) (1,363,000,000)  
Intersegment Elimination                          
Property, Plant and Equipment [Line Items]                          
Total revenue                   128,000,000 125,000,000 110,000,000  
Intersegment Elimination | Non-transaction                          
Property, Plant and Equipment [Line Items]                          
Total revenue                   $ 128,000,000 $ 125,000,000 $ 110,000,000