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Goodwill and Other Intangibles
12 Months Ended
Dec. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Other Intangibles Goodwill and Other Intangibles
The Company is required to assess goodwill and any indefinite-lived intangible assets for impairment annually, or more frequently if circumstances indicate an impairment may have occurred. The Company performs the annual impairment assessment for each of its reporting units during the third quarter of each year. The reporting unit level is defined at the same level as the Company's operating segments. A company can assess qualitative factors to determine whether it is necessary to perform a quantitative goodwill impairment test. Alternatively, a company may elect to proceed directly to the quantitative goodwill impairment test. In the third quarter of 2024, the Company completed a qualitative impairment assessment, updated for significant considerations at year-end, and concluded that goodwill was not impaired. As part of its assessment, the Company considered numerous factors, including:
that the fair value of each reporting unit exceeds its carrying value by a substantial margin based on its most recent quantitative assessment in 2023;
whether significant acquisitions or dispositions occurred which might alter the fair value of its reporting units;
macroeconomic conditions and their potential impact on reporting unit fair values;
actual performance compared with budget and prior projections used in its estimation of reporting unit fair values;
industry and market conditions; and
the year-over-year change in the Company’s share price.
Other intangible assets that are not deemed to have an indefinite life are amortized over their estimated lives and assessed for impairment upon the occurrence of certain triggering events in accordance with applicable accounting literature. Based on its assessment, the Company concluded that other intangible assets were not impaired. The Company had no indefinite lived identified intangible assets at December 31, 2024 and 2023.
Changes in the carrying amount of goodwill are as follows: 
(In millions)20242023
Balance at January 1,$17,231 $16,251 
Goodwill acquired (a)6,407 813 
Other adjustments (b)(332)167 
Balance at December 31,$23,306 $17,231 
(a)Includes $5.2 billion from the acquisition of McGriff in 2024.
(b)Primarily reflects the impact of foreign exchange.
The goodwill from acquisitions in 2024 and 2023 consists largely of the synergies and economies of scale expected from combining the operations of the Company and the acquired entities and the trained assembled workforce acquired.
The goodwill acquired in 2024 included approximately $1.8 billion and $88 million in the Risk and Insurance Services and Consulting segments, respectively, which is deductible for tax purposes. The goodwill acquired in 2023 included approximately $230 million and $12 million in the Risk and Insurance Service and Consulting segments, respectively, which is deductible for tax purposes.
Goodwill allocable to the Company’s reportable segments at December 31, 2024, is $18.8 billion for Risk and Insurance Services and $4.5 billion for Consulting.
The gross cost and accumulated amortization of other intangible assets at December 31, 2024 and 2023 are as follows:
(In millions)20242023

Gross
Cost
Accumulated
Amortization
Net
Carrying
Amount
Gross
Cost
Accumulated
Amortization
Net
Carrying
Amount
Customer relationships (a)$6,650 $1,961 $4,689 $4,337 $1,761 $2,576 
Other (a) (b)476 345 131 391 337 54 
Other intangible assets$7,126 $2,306 $4,820 $4,728 $2,098 $2,630 
(a)Customer relationships and Other include $2.1 billion and $60 million, respectively, from the acquisition of McGriff in 2024.
(b)Primarily non-compete agreements, trade names and developed technology.
Aggregate amortization expense was $377 million, $343 million, and $338 million for the years ended December 31, 2024, 2023 and 2022, respectively.
The estimated future aggregate amortization expense is as follows:
For the Years Ended December 31,
(In millions)
Estimated Expense
2025$511 
2026488 
2027452 
2028431 
2029417 
Subsequent years2,521 
 Total future amortization$4,820