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Fair Value Measurements (Narrative) (Details)
$ / shares in Units, shares in Millions, $ in Millions
1 Months Ended 3 Months Ended 6 Months Ended
Apr. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Jun. 30, 2019
USD ($)
$ / shares
shares
Mar. 31, 2019
USD ($)
Sep. 30, 2018
USD ($)
Jun. 30, 2018
USD ($)
Jun. 30, 2019
USD ($)
$ / shares
shares
Jun. 30, 2018
USD ($)
Jun. 30, 2019
R / shares
Dec. 31, 2018
USD ($)
Dec. 31, 2014
R / shares
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Net charge for adjustments related to acquisition related accounts             $ 20 $ 11      
Increase in fair value of contingent consideration due to 5% increase in projections             45        
Decrease in fair value of contingent consideration due to 5% decrease in projections             36        
Carrying value of investment     $ 439       439     $ 287  
Equity method income     5     $ 2 7 9      
Gains on equity investments     3     $ 26 6 $ 19      
Other investments     43       $ 43     75  
Minimum                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Revenue target period (in years)             2 years        
Maximum                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Revenue target period (in years)             4 years        
Private Insurance and Consulting                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Carrying value of investment     219       $ 219     61  
Private Equity Funds, Non-US                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Carrying value of investment     79       79     82  
Equity Securities                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Investments, fair value     $ 18       $ 18     146  
Alexander Forbes Group Holdings Limited                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Share price (per share amount) | R / shares                 R 5.79   R 7.50
Percentage of ownership in equity investment     33.00%       33.00%        
Carrying value of investment     $ 140       $ 140        
Other than temporary impairment         $ 83            
Shares owned in investment (in shares) | shares     443       443        
Equity method investment, quoted market value     $ 179       $ 179        
Benefitfocus                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Proceeds from sale of other investments $ 17 $ 132   $ 115              
Payscale                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Proceeds from sale of other investments     $ 47                
Treasury Lock | Jardine Lloyd Thompson Group plc                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Derivative hedges, assets                   2,000  
Money Market Funds                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Share price (per share amount) | $ / shares     $ 1.00       $ 1.00        
Fair Value, Measurements, Recurring | Other Assets                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Contingent purchase consideration asset     $ 65       $ 65     0  
Fair Value, Measurements, Recurring | Other Assets | Unobservable Inputs (Level 3)                      
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                      
Contingent purchase consideration asset     $ 65       $ 65     $ 0