Revenue

12 Months Ended

Dec. 29, 2024

Revenue from Contract with Customer [Abstract]

Revenue

2. Revenue

Revenue Disaggregated by Service Type

Kelly has four operating segments: Professional & Industrial ("P&I"), Science, Engineering & Technology ("SET"), Education, and Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG"). Prior to 2024, the Company also had an International operating segment (see Segment Disclosures footnote). Following the sale of the Company's EMEA staffing operations in January 2024 (see Acquisitions and Dispositions footnote), the Mexico operations, which were previously in our International segment, are now included in our P&I segment. The 2023 and 2022 P&I segment information has been recast to conform to the new structure. Other than OCG, each segment delivers talent through staffing services, permanent placement or outcome-based services. Our OCG segment delivers talent solutions including managed service provider ("MSP"), payroll process outsourcing ("PPO"), recruitment process outsourcing ("RPO"), and talent advisory services. Our SET segment also offers talent solutions resulting from the acquisition of Motion Recruitment Partners, LLC, which is included in the SET segment (see Acquisitions and Dispositions footnote).

The following table presents our segment revenues disaggregated by service type (in millions of dollars):

	December Year to Date
	2024		2023		2022
Professional & Industrial
Staffing services	$	956.9	$	1,014.2	$	1,229.5
Permanent placement	9.7		14.0		30.3
Outcome-based services	504.1		511.3		450.1
Total Professional & Industrial	1,470.7		1,539.5		1,709.9
Science, Engineering & Technology
Staffing services	945.3		792.7		869.0
Permanent placement	29.5		17.8		29.7
Outcome-based services	421.5		380.3		366.7
Talent solutions	26.5		—		—
Total Science, Engineering & Technology	1,422.8		1,190.8		1,265.4
Education
Staffing services	966.0		834.9		627.8
Permanent placement	6.3		7.0		8.4
Total Education	972.3		841.9		636.2
Outsourcing & Consulting
Talent solutions	468.3		454.7		468.0
Total Outsourcing & Consulting	468.3		454.7		468.0
International
Staffing services	—		790.0		851.4
Permanent placement	—		20.7		21.2
Talent solutions	—		1.4		14.4
Total International	—		812.1		887.0
Total Intersegment	(2.3)		(3.3)		(1.1)
Total Revenue from Services	$	4,331.8	$	4,835.7	$	4,965.4

Revenue Disaggregated by Geography

Our operations are subject to different economic and regulatory environments depending on geographic location. Our P&I and Education segments operate in the Americas region, our SET segment operates in the Americas and Europe regions, and our OCG segment operates in the Americas, Europe and Asia-Pacific regions. In 2023 and 2022, our International segment included our staffing operations in Europe as well as Mexico, which is included in the Americas region. Our Russian operations were sold in the third quarter of 2022 (see Acquisitions and Dispositions footnote).

The below table presents our revenues disaggregated by geography (in millions of dollars):

	December Year to Date
	2024		2023		2022
Americas
United States	$	3,876.9	$	3,555.8	$	3,671.5
Canada	188.6		189.8		168.2
Puerto Rico	108.0		107.0		112.4
Mexico	60.7		75.7		46.5
Total Americas Region	4,234.2		3,928.3		3,998.6
Europe
Switzerland	4.0		224.2		222.8
France	0.4		194.4		199.4
Portugal	—		189.4		169.5
Italy	—		63.9		69.3
Russia	—		—		63.4
Other	37.5		191.8		200.3
Total Europe Region	41.9		863.7		924.7
Total Asia-Pacific Region	55.7		43.7		42.1
Total Kelly Services, Inc.	$	4,331.8	$	4,835.7	$	4,965.4

The below table presents revenue from our SET, OCG and former International segment, which previously included our Mexico operations, disaggregated by geographic region (in millions of dollars):

	December Year to Date
	2024		2023		2022
Science, Engineering & Technology
Americas	$	1,412.1	$	1,175.2	$	1,250.3
Europe	10.7		15.6		15.1
Total Science, Engineering & Technology	$	1,422.8	$	1,190.8	$	1,265.4
Outsourcing & Consulting
Americas	$	381.4	$	375.0	$	403.3
Europe	31.2		36.0		22.6
Asia-Pacific	55.7		43.7		42.1
Total Outsourcing & Consulting	$	468.3	$	454.7	$	468.0
International
Europe	$	—	$	812.1	$	887.0
Total International	$	—	$	812.1	$	887.0

Deferred Costs

Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $1.8 million as of year-end 2024 and $3.4 million as of 2023. Amortization expense for the deferred costs was $6.7 million for 2024, $7.7 million for 2023 and $10.1 million for 2022. As of year-end 2024, there was no impairment loss in relation to the costs capitalized.