Revenue

6 Months Ended

Jun. 28, 2020

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

Revenue Disaggregated by Service Type

Staffing solutions can be branch-delivered (Americas and EMEA regions) or centrally delivered (within Global Talent Solutions ("GTS")). Our Americas Staffing segment is organized to deliver services in a number of specialty staffing solutions, which are summarized as: commercial, specialized professional/technical ("PT") and educational staffing. Permanent placement solutions can be branch-delivered (Americas and EMEA regions) or centrally delivered (within GTS). In addition to centrally delivered staffing services, our GTS segment also includes talent solutions (contingent workforce outsourcing "CWO," payroll process outsourcing "PPO," and recruitment process outsourcing "RPO,") and outcome-based services (business process outsourcing "BPO," KellyConnect, career transition/outplacement services and talent advisory services).

The following table presents our segment revenues disaggregated by service type (in millions):

	Second Quarter				June Year to Date
	2020		2019		2020		2019
Branch-Delivered Staffing
Americas Staffing
Staffing Solutions
Commercial	$	233.6	$	384.1	$	542.1	$	776.6
Education	25.2		117.4		168.3		257.0
Professional/Technical	63.8		87.3		139.2		172.8
Permanent Placement	4.1		8.8		10.5		17.7
Total Americas Staffing	326.7		597.6		860.1		1,224.1
International Staffing
Staffing Solutions	181.4		261.7		403.3		513.9
Permanent Placement	3.2		6.4		8.9		13.1
Total International Staffing	184.6		268.1		412.2		527.0
Global Talent Solutions
Talent Fulfillment
Staffing Solutions	216.5		258.2		461.0		513.8
Permanent Placement	0.3		0.5		0.6		0.8
Talent Solutions	80.3		93.3		166.5		183.0
Total Talent Fulfillment	297.1		352.0		628.1		697.6
Outcome-Based Services	169.8		153.9		342.0		309.3
Total Global Talent Solutions	466.9		505.9		970.1		1,006.9
Total Intersegment	(2.9)		(4.1)		(6.0)		(7.9)
Total Revenue from Services	$	975.3	$	1,367.5	$	2,236.4	$	2,750.1

Revenue Disaggregated by Geography

Our operations are subject to different economic and regulatory environments depending on geographic location. Our GTS segment operates in the Americas, EMEA and APAC regions. In the second quarter of 2020 and 2019, GTS made up $450.5 million and $488.4 million in total Americas, respectively, $9.5 million and $10.9 million in total EMEA, respectively, and the entire balance in APAC. For June year to date in 2020 and 2019, GTS made up $937.0 million and $972.8 million in total Americas, respectively, $19.5 million and $22.0 million in total EMEA, respectively, and the entire balance in APAC.

The below table presents our revenues disaggregated by geography (in millions):

	Second Quarter				June Year to Date
	2020		2019		2020		2019
Americas
United States	$	700.1	$	991.3	$	1,628.6	$	2,010.2
Canada	25.6		33.2		58.4		66.2
Mexico	22.5		29.7		51.2		57.2
Puerto Rico	20.0		19.6		37.7		38.8
Brazil	6.1		8.2		15.2		16.7
Total Americas	774.3		1,082.0		1,791.1		2,189.1
EMEA
Switzerland	47.4		49.9		91.6		99.4
France	39.9		64.6		92.4		128.9
Russia	29.3		28.8		61.4		54.2
Portugal	23.8		46.7		67.4		91.5
United Kingdom	17.8		30.5		40.1		56.7
Italy	13.3		20.7		28.0		41.3
Germany	7.1		9.9		15.1		21.0
Ireland	4.1		10.9		9.1		21.0
Other	11.5		16.9		26.7		34.9
Total EMEA	194.2		278.9		431.8		548.9
Total APAC	6.8		6.6		13.5		12.1
Total Kelly Services, Inc.	$	975.3	$	1,367.5	$	2,236.4	$	2,750.1

Deferred Costs

Deferred sales commissions, which are included in other assets in the consolidated balance sheet, were $1.1 million as of second quarter-end 2020 and $1.5 million as of year-end 2019. Amortization expense for the deferred costs for the second quarter and June year to date 2020 was $0.3 million and $0.6 million, respectively. Amortization expense for the deferred costs for the second quarter and June year to date 2019 was $0.4 million and $0.9 million, respectively.

Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $3.4 million as of second quarter-end 2020 and $3.6 million as of year-end 2019. Amortization expense for the deferred costs for the second quarter and June year to date 2020 was $4.8 million and $9.6 million, respectively. Amortization expense for the deferred costs for the second quarter and June year to date 2019 was $3.1 million and $6.5 million, respectively.