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Segment Information (Tables)
12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
Premium Income by Major Line of Business within Each Segment
Segment information is as follows:
Year Ended December 31
202120202019
(in millions of dollars)
Premium Income
Unum US
Group Disability
Group Long-term Disability$1,827.8 $1,828.5 $1,823.1 
Group Short-term Disability864.0 799.2 768.8 
Group Life and Accidental Death & Dismemberment
Group Life1,641.9 1,640.5 1,662.0 
Accidental Death & Dismemberment165.1 163.9 165.7 
Supplemental and Voluntary
Individual Disability459.8 456.0 440.7 
Voluntary Benefits846.7 875.2 910.2 
Dental and Vision272.7 255.6 246.1 
6,078.0 6,018.9 6,016.6 
Unum International
Unum UK
Group Long-term Disability401.9 364.9 353.4 
Group Life112.3 108.5 115.7 
Supplemental112.6 99.8 89.5 
Unum Poland90.2 79.6 71.9 
717.0 652.8 630.5 
Colonial Life
Accident, Sickness, and Disability953.3 975.1 973.4 
Life384.7 376.4 351.6 
Cancer and Critical Illness352.2 360.5 360.0 
1,690.2 1,712.0 1,685.0 
Closed Block
Long-term Care704.3 666.9 651.6 
Individual Disability284.0 319.6 374.3 
All Other7.5 7.9 7.6 
995.8 994.4 1,033.5 
Total Premium Income$9,481.0 $9,378.1 $9,365.6 
Selected Operating Statement Data by Segment
Unum USUnum InternationalColonial LifeClosed BlockCorporateTotal
(in millions of dollars)
Year Ended December 31, 2021
Premium Income$6,078.0 $717.0 $1,690.2 $995.8 $— $9,481.0 
Net Investment Income721.6 132.7 172.0 1,159.0 27.9 2,213.2 
Other Income170.0 0.6 1.0 65.1 6.2 242.9 
Adjusted Operating Revenue$6,969.6 $850.3 $1,863.2 $2,219.9 $34.1 $11,937.1 
Adjusted Operating Income (Loss)$464.9 $105.7 $329.2 $394.7 $(177.9)$1,116.6 
Interest and Debt Expense$— $— $— $— $185.0 $185.0 
Depreciation and Amortization$400.9 $21.0 $275.4 $5.1 $0.7 $703.1 
Year Ended December 31, 2020
Premium Income$6,018.9 $652.8 $1,712.0 $994.4 $— $9,378.1 
Net Investment Income720.3 104.6 155.7 1,370.3 9.8 2,360.7 
Other Income154.9 0.5 1.1 66.6 1.1 224.2 
Adjusted Operating Revenue$6,894.1 $757.9 $1,868.8 $2,431.3 $10.9 $11,963.0 
Adjusted Operating Income (Loss)$825.4 $76.6 $335.4 $241.4 $(200.8)$1,278.0 
Interest and Debt Expense$— $— $— $3.1 $185.1 $188.2 
Depreciation and Amortization$421.7 $20.1 $273.9 $5.9 $0.7 $722.3 
Year Ended December 31, 2019
Premium Income$6,016.6 $630.5 $1,685.0 $1,033.5 $— $9,365.6 
Net Investment Income739.4 122.5 148.0 1,404.9 20.5 2,435.3 
Other Income142.8 0.6 3.4 71.3 3.1 221.2 
Adjusted Operating Revenue$6,898.8 $753.6 $1,836.4 $2,509.7 $23.6 $12,022.1 
Adjusted Operating Income (Loss)$1,031.1 $107.9 $344.5 $137.7 $(188.6)$1,432.6 
Interest and Debt Expense$— $— $— $5.3 $172.1 $177.4 
Depreciation and Amortization$422.8 $18.7 $276.6 $7.7 $1.7 $727.5 
Assets by Segment
December 31
20212020
(in millions of dollars)
Assets
Unum US$18,696.3 $19,034.2 
Unum International4,086.5 4,206.2 
Colonial Life4,895.9 4,864.3 
Closed Block38,287.9 38,187.2 
Corporate4,149.0 4,333.9 
Total Assets$70,115.6 $70,625.8 
Reconciliation of Total Revenue and Income Before Income Tax to Adjusted Operating Revenue and Adjusted Operating Income
A reconciliation of total revenue to "adjusted operating revenue" and income before income tax to "adjusted operating income" is as follows:

Year Ended December 31
202120202019
(in millions of dollars)
Total Revenue$12,013.8 $13,162.1 $11,998.9 
Excluding:
Net Investment Gain (Loss)76.7 1,199.1 (23.2)
Adjusted Operating Revenue$11,937.1 $11,963.0 $12,022.1 
Income Before Income Tax$1,063.0 $964.0 $1,382.1 
Excluding:
Net Investment Gains and Losses
Net Realized Investment Gain Related to Reinsurance Transaction67.6 1,302.3 — 
Net Investment Gain (Loss), Other
9.1 (103.2)(23.2)
Total Net Investment Gain (Loss)76.7 1,199.1 (23.2)
Items Related to Closed Block Individual Disability Reinsurance Transaction
Change in Benefit Reserves and Transaction Costs(139.3)(1,305.5)— 
Amortization of the Cost of Reinsurance(79.1)(2.6)— 
Total Items Related to Closed Block Individual Disability Reinsurance Transaction(218.4)(1,308.1)— 
Net Reserve Change Related to Reserve Assumption Updates181.4 (169.0)— 
Impairment Loss on Internal-Use Software(12.1)— — 
Cost Related to Early Retirement of Debt(67.3)— (27.3)
Impairment Loss on ROU Asset(13.9)(12.7)— 
Costs Related to Organizational Design Update— (23.3)— 
Adjusted Operating Income$1,116.6 $1,278.0 $1,432.6 
Deferred Policy Acquisition Costs by Segment
UnumColonial
Unum USInternationalLifeTotal
(in millions of dollars)
Deferred Acquisition Costs
Year Ended December 31, 2021
Beginning of Year$1,168.7 $32.0 $1,071.9 $2,272.6 
Capitalization242.7 12.8 252.6 508.1 
Amortization(319.0)(8.0)(259.1)(586.1)
Adjustment Related to Unrealized Investment Gains and Losses3.8 — 10.9 14.7 
Foreign Currency— (1.4)— (1.4)
End of Year$1,096.2 $35.4 $1,076.3 $2,207.9 
Year Ended December 31, 2020
Beginning of Year$1,223.0 $26.4 $1,074.6 $2,324.0 
Capitalization291.5 12.1 272.6 576.2 
Amortization(341.0)(7.4)(257.7)(606.1)
Adjustment Related to Unrealized Investment Gains and Losses(4.8)— (17.6)(22.4)
Foreign Currency— 0.9 — 0.9 
End of Year$1,168.7 $32.0 $1,071.9 $2,272.6 
Year Ended December 31, 2019
Beginning of Year$1,239.4 $20.0 $1,050.0 $2,309.4 
Capitalization334.5 12.8 311.3 658.6 
Amortization(344.0)(7.1)(258.8)(609.9)
Adjustment Related to Unrealized Investment Gains and Losses(6.9)— (27.9)(34.8)
Foreign Currency— 0.7 — 0.7 
End of Year$1,223.0 $26.4 $1,074.6 $2,324.0