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Segment Information (Tables)
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Premium Income by Major Line of Business within Each Segment
Segment information is as follows:
Year Ended December 31
202020192018
(in millions of dollars)
Premium Income
Unum US
Group Disability
Group Long-term Disability$1,828.5 $1,823.1 $1,766.2 
Group Short-term Disability799.2 768.8 706.3 
Group Life and Accidental Death & Dismemberment
Group Life1,640.5 1,662.0 1,583.7 
Accidental Death & Dismemberment163.9 165.7 156.3 
Supplemental and Voluntary
Individual Disability456.0 440.7 425.4 
Voluntary Benefits875.2 910.2 895.7 
Dental and Vision255.6 246.1 202.8 
6,018.9 6,016.6 5,736.4 
Unum International
Unum UK
Group Long-term Disability364.9 353.4 358.9 
Group Life108.5 115.7 110.8 
Supplemental99.8 89.5 81.7 
Unum Poland79.6 71.9 17.4 
652.8 630.5 568.8 
Colonial Life
Accident, Sickness, and Disability975.1 973.4 929.3 
Life376.4 351.6 328.4 
Cancer and Critical Illness360.5 360.0 346.1 
1,712.0 1,685.0 1,603.8 
Closed Block
Long-term Care666.9 651.6 648.3 
Individual Disability319.6 374.3 420.8 
All Other7.9 7.6 8.0 
994.4 1,033.5 1,077.1 
Total Premium Income$9,378.1 $9,365.6 $8,986.1 
Selected Operating Statement Data by Segment
Unum USUnum InternationalColonial LifeClosed BlockCorporateTotal
(in millions of dollars)
Year Ended December 31, 2020
Premium Income$6,018.9 $652.8 $1,712.0 $994.4 $— $9,378.1 
Net Investment Income720.3 104.6 155.7 1,370.3 9.8 2,360.7 
Other Income154.9 0.5 1.1 66.6 1.1 224.2 
Adjusted Operating Revenue$6,894.1 $757.9 $1,868.8 $2,431.3 $10.9 $11,963.0 
Adjusted Operating Income (Loss)$825.4 $76.6 $335.4 $241.4 $(200.8)$1,278.0 
Interest and Debt Expense$— $— $— $3.1 $185.1 $188.2 
Depreciation and Amortization$421.7 $20.1 $273.9 $5.9 $0.7 $722.3 
Year Ended December 31, 2019
Premium Income$6,016.6 $630.5 $1,685.0 $1,033.5 $— $9,365.6 
Net Investment Income739.4 122.5 148.0 1,404.9 20.5 2,435.3 
Other Income142.8 0.6 3.4 71.3 3.1 221.2 
Adjusted Operating Revenue$6,898.8 $753.6 $1,836.4 $2,509.7 $23.6 $12,022.1 
Adjusted Operating Income (Loss)$1,031.1 $107.9 $344.5 $137.7 $(188.6)$1,432.6 
Interest and Debt Expense$— $— $— $5.3 $172.1 $177.4 
Depreciation and Amortization$422.8 $18.7 $276.6 $7.7 $1.7 $727.5 
Year Ended December 31, 2018
Premium Income$5,736.4 $568.8 $1,603.8 $1,077.1 $— $8,986.1 
Net Investment Income778.7 117.2 151.2 1,377.1 29.5 2,453.7 
Other Income118.5 0.4 1.2 75.4 2.7 198.2 
Adjusted Operating Revenue$6,633.6 $686.4 $1,756.2 $2,529.6 $32.2 $11,638.0 
Adjusted Operating Income (Loss)$1,014.6 $113.9 $335.2 $125.5 $(171.1)$1,418.1 
Interest and Debt Expense$— $— $— $6.9 $160.4 $167.3 
Depreciation and Amortization$389.6 $17.6 $257.3 $8.3 $1.0 $673.8 
Deferred Policy Acquisition Costs by Segment
UnumColonial
Unum USInternationalLifeTotal
(in millions of dollars)
Deferred Acquisition Costs
Year Ended December 31, 2020
Beginning of Year$1,223.0 $26.4 $1,074.6 $2,324.0 
Capitalization291.5 12.1 272.6 576.2 
Amortization(341.0)(7.4)(257.7)(606.1)
Adjustment Related to Unrealized Investment Gains and Losses(4.8)— (17.6)(22.4)
Foreign Currency— 0.9 — 0.9 
End of Year$1,168.7 $32.0 $1,071.9 $2,272.6 
Year Ended December 31, 2019
Beginning of Year$1,239.4 $20.0 $1,050.0 $2,309.4 
Capitalization334.5 12.8 311.3 658.6 
Amortization(344.0)(7.1)(258.8)(609.9)
Adjustment Related to Unrealized Investment Gains and Losses(6.9)— (27.9)(34.8)
Foreign Currency— 0.7 — 0.7 
End of Year$1,223.0 $26.4 $1,074.6 $2,324.0 
Year Ended December 31, 2018
Beginning of Year$1,205.4 $21.3 $957.9 $2,184.6 
Capitalization344.0 8.1 315.9 668.0 
Amortization(315.1)(8.2)(242.2)(565.5)
Adjustment Related to Unrealized Investment Gains and Losses5.1 — 18.4 23.5 
Foreign Currency— (1.2)— (1.2)
End of Year$1,239.4 $20.0 $1,050.0 $2,309.4 
Assets by Segment
December 31
20202019
(in millions of dollars)
Assets
Unum US$19,034.2 $18,586.3 
Unum International4,206.2 3,869.1 
Colonial Life4,864.3 4,629.0 
Closed Block38,187.2 37,008.7 
Corporate4,333.9 2,920.3 
Total Assets$70,625.8 $67,013.4 
Reconciliation of Total Revenue and Income Before Income Tax to Adjusted Operating Revenue and Adjusted Operating Income
A reconciliation of total revenue to "adjusted operating revenue" and income before income tax to "adjusted operating income" is as follows:

Year Ended December 31
202020192018
(in millions of dollars)
Total Revenue$13,162.1 $11,998.9 $11,598.5 
Excluding:
Net Realized Investment Gain (Loss)1,199.1 (23.2)(39.5)
Adjusted Operating Revenue$11,963.0 $12,022.1 $11,638.0 
Income Before Income Tax$964.0 $1,382.1 $627.8 
Excluding:
Net Realized Investment Gains and Losses
Net Realized Investment Gain Related to Reinsurance Transaction1,302.3 — — 
Net Realized Investment Loss, Other(103.2)(23.2)(39.5)
Total Net Realized Investment Gain (Loss)1,199.1 (23.2)(39.5)
Items Related to Closed Block Individual Disability Reinsurance Transaction
Change in Benefit Reserves and Transaction Costs(1,305.5)— — 
Amortization of the Cost of Reinsurance(2.6)— — 
Total Items Related to Closed Block Individual Disability Reinsurance Transaction(1,308.1)— — 
Long-term Care Reserve Increase(151.5)— (750.8)
Group Pension Reserve Increase(17.5)— — 
Impairment Loss on ROU Asset(12.7)— — 
Costs Related to Organizational Design Update(23.3)— — 
Costs Related to Early Retirement of Debt— (27.3)— 
Adjusted Operating Income$1,278.0 $1,432.6 $1,418.1