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Derivative Financial Instruments - Effect of Hedge Activity on Income and Expense (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Derivative Instruments, Gain (Loss)    
Cost $ 6,743 $ 6,862
SG&A expense 4,853 4,597
Other (income) and expense (245) 246
Interest expense 367 311
Cost of services    
Derivative Instruments, Gain (Loss)    
Cost 5,310 5,349
Gains/(losses) of total hedge activity (2) 15
Cost of sales    
Derivative Instruments, Gain (Loss)    
Cost 1,322 1,415
Gains/(losses) of total hedge activity 14 12
Cost of financing    
Derivative Instruments, Gain (Loss)    
Cost 110 98
Gains/(losses) of total hedge activity (3) (2)
SG&A expense    
Derivative Instruments, Gain (Loss)    
SG&A expense 4,853 4,597
Gains/(losses) of total hedge activity 59 (70)
Other (income) and expenses    
Derivative Instruments, Gain (Loss)    
Other (income) and expense (245) 246
Gains/(losses) of total hedge activity 142 (102)
Interest expense.    
Derivative Instruments, Gain (Loss)    
Interest expense 367 311
Gains/(losses) of total hedge activity $ (14) $ (6)