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Segments - Geographic Information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Segment Information      
Revenue $ 57,350 $ 55,179 $ 57,714
Plant and Other Property - Net 5,668 6,108 5,785
Operating right-of-use assets $ 3,222 $ 3,566 $ 3,850
Revenue | Major Client      
Segment Information      
Number of clients representing 10% or more of the company's total revenue 0 0 0
U.S. | Revenue | Geographic Information      
Segment Information      
Revenue $ 22,893 $ 22,258 $ 23,389
U.S. | Revenue | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%
U.S. | Plant and Other Property - Net | Geographic Information      
Segment Information      
Plant and Other Property - Net $ 3,375 $ 3,452 $ 3,513
U.S. | Plant and Other Property - Net | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%
U.S. | Operating Right-Of-Use Assets - Net | Geographic Information      
Segment Information      
Operating right-of-use assets $ 1,148 $ 1,165 $ 1,305
U.S. | Operating Right-Of-Use Assets - Net | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%
Japan | Revenue | Geographic Information      
Segment Information      
Revenue $ 5,648 $ 5,680 $ 5,755
Japan | Revenue | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%
Japan | Operating Right-Of-Use Assets - Net | Geographic Information      
Segment Information      
Operating right-of-use assets $ 398 $ 532 $ 599
Japan | Operating Right-Of-Use Assets - Net | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%
Non-United States | Plant and Other Property - Net | Geographic Information      
Segment Information      
Plant and Other Property - Net $ 2,293 $ 2,656 $ 2,273
Non-United States | Plant and Other Property - Net | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%
Other Countries | Revenue | Geographic Information      
Segment Information      
Revenue $ 28,810 $ 27,241 $ 28,570
Other Countries | Revenue | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%
Other Countries | Operating Right-Of-Use Assets - Net | Geographic Information      
Segment Information      
Operating right-of-use assets $ 1,676 $ 1,870 $ 1,947
Other Countries | Operating Right-Of-Use Assets - Net | Geographic Information | Minimum      
Segment Information      
Concentration Risk, Percentage 10.00% 10.00% 10.00%