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Derivative Financial Instruments - Gains and Losses (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Derivative Instruments, Gain (Loss)      
Gain (loss) recognized in earnings on derivatives $ 150 $ 220 $ 302
Gain (loss) recognized in earnings attributable to risk being hedged 71 14 (103)
Cash flow hedges and net investment hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 1,989 (2,477) (784)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (243) 21 (75)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 23 60 112
Interest rate contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI     (168)
Foreign exchange contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 344 (349) (521)
Foreign exchange contracts | Instruments in net investment hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 1,644 (2,127) (95)
Cost of services | Foreign exchange contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 43 23 68
Cost of sales | Foreign exchange contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (16) 2 51
Cost of financing | Interest rate contracts | Derivative instruments in fair value hedges      
Derivative Instruments, Gain (Loss)      
Gain (loss) recognized in earnings on derivatives (1) 20 44
Gain (loss) recognized in earnings attributable to risk being hedged 18 4 (32)
Cost of financing | Interest rate contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (4) (5) (3)
Cost of financing | Foreign exchange contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (18) (23) (86)
Cost of financing | Foreign exchange contracts | Instruments in net investment hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 6 16 35
SG&A expense | Foreign exchange contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (24) 0 53
SG&A expense | Equity contracts | Not designated as hedging instruments - economic hedges      
Derivative Instruments, Gain (Loss)      
Gain (loss) recognized in earnings on derivatives 201 142 214
Other (income) and expense | Foreign exchange contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (157) 101 39
Other (income) and expense | Foreign exchange contracts | Not designated as hedging instruments - economic hedges      
Derivative Instruments, Gain (Loss)      
Gain (loss) recognized in earnings on derivatives (48) 1 (53)
Interest expense | Interest rate contracts | Derivative instruments in fair value hedges      
Derivative Instruments, Gain (Loss)      
Gain (loss) recognized in earnings on derivatives (2) 58 98
Gain (loss) recognized in earnings attributable to risk being hedged 53 11 (71)
Interest expense | Interest rate contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (13) (13) (8)
Interest expense | Foreign exchange contracts | Derivative instruments in cash flow hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (52) (65) (190)
Interest expense | Foreign exchange contracts | Instruments in net investment hedges      
Derivative Instruments, Gain (Loss)      
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing $ 17 $ 45 $ 77