CONSOLIDATED INCOME STATEMENT - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Revenue	$ 17,618	$ 17,560	$ 54,093	$ 53,253
Cost	9,447	9,130	28,714	28,202
Gross profit	8,171	8,430	25,379	25,052
Expense and other (income)
Selling, general and administrative	4,860	4,647	15,368	15,849
Research, development and engineering	1,621	1,515	4,907	4,722
Intellectual property and custom development income	(153)	(134)	(435)	(453)
Other (income) and expense	234	253	911	614
Interest expense	291	323	852	971
Total expense and other (income)	6,852	6,603	21,603	21,704
Income from continuing operations before income taxes	1,319	1,827	3,776	3,348
Provision for/(benefit from) income taxes	188	128	365	(888)
Income from continuing operations	1,130	1,698	3,411	4,237
Income/(loss) from discontinued operations, net of tax		(1)	(1)	(2)
Net income	$ 1,130	$ 1,698	$ 3,410	$ 4,234
Assuming dilution
Continuing operations (in dollars per share)	$ 1.25	$ 1.89	$ 3.77	$ 4.72
Discontinued operations (in dollars per share)		0.00	0.00	0.00
Total (in dollars per share)	1.25	1.89	3.77	4.72
Basic
Continuing operations (in dollars per share)	1.26	1.90	3.81	4.76
Discontinued operations (in dollars per share)		0.00	0.00	0.00
Total (in dollars per share)	$ 1.26	$ 1.90	$ 3.81	$ 4.76
Weighted-average number of common shares outstanding
Assuming dilution (in shares)	905,953,114	897,292,233	903,977,539	895,756,850
Basic (in shares)	897,097,073	891,381,032	895,257,004	889,595,181
Services
Revenue	$ 11,418	$ 11,180	$ 34,307	$ 33,490
Cost	7,770	7,357	23,416	22,720
Sales
Revenue	5,978	6,106	19,079	18,918
Cost	1,513	1,601	4,792	4,964
Financing
Revenue	222	275	706	845
Cost	$ 165	$ 172	$ 506	$ 517