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Derivative Financial Instruments - Gains and Losses (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives $ 54 $ 183 $ 57 $ 37
Gain (loss) recognized in earnings attributable to risk being hedged 15 11 40 (39)
Cash flow hedges and net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI (211) (571) 883 (266)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (90) 59 (251) (32)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 5 14 11 41
Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI (34) (36) 153 (216)
Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI (177) (535) 730 (50)
Cost of services | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 7 (1) 21 9
Cost of sales | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (10) 9 (32) 18
Cost of financing | Interest rate contracts | Derivative instruments in fair value hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives 0 3 0 21
Gain (loss) recognized in earnings attributable to risk being hedged 4 3 11 (11)
Cost of financing | Interest rate contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (1) (1) (2) (2)
Cost of financing | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (5) (6) (9) (13)
Cost of financing | Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 1 4 3 11
SG&A expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (16) 7 (31) 17
SG&A expense | Equity contracts | Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives 83 150 133 (51)
Other (income) and expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (49) 70 (165) (19)
Other (income) and expense | Foreign exchange contracts | Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives (30) 22 (74) 10
Interest expense | Interest rate contracts | Derivative instruments in fair value hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives 0 8 (1) 56
Gain (loss) recognized in earnings attributable to risk being hedged 11 8 29 (29)
Interest expense | Interest rate contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (3) (3) (6) (6)
Interest expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (12) (16) (25) (35)
Interest expense | Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing $ 4 $ 10 $ 8 $ 30