CONSOLIDATED STATEMENT OF CASH FLOWS - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Cash flows from operating activities
Net income	$ 2,280	$ 2,536
Adjustments to reconcile net income to cash provided by operating activities
Depreciation	2,102	2,068
Amortization of intangibles	1,250	1,245
Stock-based compensation	457	436
Net (gain)/loss on asset sales and other	(144)	161
Changes in operating assets and liabilities, net of acquisitions/divestitures	1,594	1,606
Net cash provided by operating activities	7,539	8,052
Cash flows from investing activities
Payments for property, plant and equipment	(1,054)	(1,215)
Proceeds from disposition of property, plant and equipment	215	82
Investment in software	(379)	(301)
Acquisition of businesses, net of cash acquired	(2,866)	(19)
Divestiture of businesses, net of cash transferred	(25)	757
Non-operating finance receivables - net	16	95
Purchases of marketable securities and other investments	(1,890)	(3,478)
Proceeds from disposition of marketable securities and other investments	1,312	1,942
Net cash provided by/(used in) investing activities	(4,671)	(2,138)
Cash flows from financing activities
Proceeds from new debt	243	10,190
Payments to settle debt	(5,974)	(8,423)
Short-term borrowings/(repayments) less than 90 days - net	(68)	(449)
Common stock repurchases for tax withholdings	(234)	(211)
Financing - other	44	43
Cash dividends paid	(2,924)	(2,890)
Net cash provided by/(used in) financing activities	(8,914)	(1,739)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(65)	(301)
Net change in cash, cash equivalents and restricted cash	(6,110)	3,874
Cash, cash equivalents and restricted cash at January 1	13,675	8,314
Cash, cash equivalents and restricted cash at June 30	$ 7,565	$ 12,188