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Derivative Financial Instruments - Gains and Losses (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Derivative Instruments, Gain (Loss)    
Gain (loss) recognized in earnings on derivatives $ 3 $ (146)
Gain (loss) recognized in earnings attributable to risk being hedged 25 (50)
Cash flow hedges and net investment hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 1,094 304
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (160) (91)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 6 27
Foreign exchange contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 187 (180)
Foreign exchange contracts | Instruments in net investment hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 907 485
Cost of services | Foreign exchange contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 14 10
Cost of sales | Foreign exchange contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (22) 9
Cost of financing | Interest rate contracts | Derivative instruments in fair value hedges    
Derivative Instruments, Gain (Loss)    
Gain (loss) recognized in earnings on derivatives (1) 18
Gain (loss) recognized in earnings attributable to risk being hedged 7 (13)
Cost of financing | Interest rate contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (1) (1)
Cost of financing | Foreign exchange contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (5) (7)
Cost of financing | Foreign exchange contracts | Instruments in net investment hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 2 7
SG&A expense | Foreign exchange contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (15) 10
SG&A expense | Equity contracts | Not designated as hedging instruments - economic hedges    
Derivative Instruments, Gain (Loss)    
Gain (loss) recognized in earnings on derivatives 49 (201)
Other (income) and expense | Foreign exchange contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (116) (89)
Other (income) and expense | Foreign exchange contracts | Not designated as hedging instruments - economic hedges    
Derivative Instruments, Gain (Loss)    
Gain (loss) recognized in earnings on derivatives (44) (11)
Interest expense | Interest rate contracts | Derivative instruments in fair value hedges    
Derivative Instruments, Gain (Loss)    
Gain (loss) recognized in earnings on derivatives (1) 49
Gain (loss) recognized in earnings attributable to risk being hedged 18 (37)
Interest expense | Interest rate contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (3) (3)
Interest expense | Foreign exchange contracts | Derivative instruments in cash flow hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (13) (18)
Interest expense | Foreign exchange contracts | Instruments in net investment hedges    
Derivative Instruments, Gain (Loss)    
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing $ 4 $ 20